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JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.4 /10
CX Score
8.5 /10
Category
JotForm
8.4 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

85 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 81

Security

84

Electronic Signatures

83

Mobility

82

Drag and Drop Design

81

Workflow Automation

80

Field Configuration and Customization

78

Data Analysis and Survey Function

78

APIs and Integration

78

Version Management

77

State Transformation

75

Vendor Capability Ratings

Average 80

Ease of Data Integration

85

Business Value Created

82

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Customization

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Ease of Implementation

80

Vendor Support

80

Availability and Quality of Training

78

JotForm Reviews

Amr M.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Total Solution for Online Forms building.

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

JotForm has more integrations and allows for better customizations.

What is your favorite aspect of this product?

The seamless integration with project management applications like Asana.

What do you dislike most about this product?

The cost is slightly higher than some similar applications.

What recommendations would you give to someone considering this product?

Start with the free version to try the application's features and benefits based on your exact use case.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dani M.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oleksandr T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great forms builder for your startup team

Likeliness to Recommend

8 /10

What differentiates JotForm from other similar products?

I can not help but note that this product is constantly developing and improving. If there was a clear leader on the market 2 years ago (not Jotforms), now Jotforms has the advantage

What is your favorite aspect of this product?

I liked the customization of everything I needed to organize surveys and collect leads

What do you dislike most about this product?

The interface should be simplified a little, it is somewhat not modern

What recommendations would you give to someone considering this product?

if you are looking for a worthy alternative to a well-known product - take a look at the wide functionality of Jotforms

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Most Popular JotForm Comparisons

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