Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.4 /10
CX Score
8.5 /10
Category
JotForm
8.4 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

85 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 81

Security

84

Electronic Signatures

83

Mobility

82

Drag and Drop Design

81

Workflow Automation

80

Field Configuration and Customization

78

Data Analysis and Survey Function

78

APIs and Integration

78

Version Management

77

State Transformation

75

Vendor Capability Ratings

Average 80

Ease of Data Integration

85

Business Value Created

82

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Customization

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Ease of Implementation

80

Vendor Support

80

Availability and Quality of Training

78

JotForm Reviews

Tyler T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2020

Really easy to use and navigate through!

Likeliness to Recommend

5 /10

What differentiates JotForm from other similar products?

Transparent

What is your favorite aspect of this product?

Convenient to use

What do you dislike most about this product?

Is it secure?

What recommendations would you give to someone considering this product?

Nothing to recommend

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Unique Features
  • Role: Finance
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Keeps us organized

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy to use

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Altruistic

Most Popular JotForm Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019