What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
84 Plan to Renew
5
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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JotForm Reviews
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2020
More features than Others but connectivity issues.
Likeliness to Recommend
Pros
- Respectful
- Security Protects
- Continually Improving Product
- Reliable
Cons
- Less Efficient Service
- Vendor's Interest First
- Less Generous
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jan 2020
Performs well as expected
Likeliness to Recommend
Pros
- Caring
- Altruistic
- Helps Innovate
- Enables Productivity
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Jan 2020
Free eForm Solution
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Commodity Features