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JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.4 /10
CX Score
8.5 /10
Category
JotForm
8.4 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

85 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 81

Security

84

Electronic Signatures

83

Mobility

82

Drag and Drop Design

81

Workflow Automation

80

Field Configuration and Customization

78

Data Analysis and Survey Function

78

APIs and Integration

78

Version Management

77

State Transformation

75

Vendor Capability Ratings

Average 80

Ease of Data Integration

85

Business Value Created

82

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Customization

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Ease of Implementation

80

Vendor Support

80

Availability and Quality of Training

78

JotForm Reviews

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Ease of use, user interface, amazing features

Likeliness to Recommend

8 /10

What differentiates JotForm from other similar products?

A simple user interface and customization are also available in the free plan.

What is your favorite aspect of this product?

Ease of use, integration and implementation, and customization options

What do you dislike most about this product?

There is no option for offline submission.

What recommendations would you give to someone considering this product?

This is a must use for anyone who deals with surveys, appointments, or any kind of questionnaire.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vaishnavi M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Awesome product

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

Data collection is platform

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Understand each customer's behavior

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

FREDERICK S.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

great software

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Jotform automatically send form submissions to email marketing.

What is your favorite aspect of this product?

Jotform seamless collects online payments on my behave and also allow me get paid from the forms shared.

What recommendations would you give to someone considering this product?

Templates are easy to edit and make good forms.

Pros

  • Unique Features
  • Efficient Service
  • Respectful
  • Acts with Integrity

Most Popular JotForm Comparisons

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