What is Jumio Identity Verification?
Jumio automates the online identity verification process. Prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jumio Identity Verification?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Identity Verification
Database Integration
Picture Identification
Document Verification
Electronic Signatures
Regulatory Compliance
Risk Assessment
Document Hosting
Reporting
Biometric Identification
Video Identification
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Ease of Customization
Ease of IT Administration
Breadth of Features
Jumio Identity Verification Reviews

shaffaf k.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Great product with diverse features but pricey.
Likeliness to Recommend
What differentiates Jumio Identity Verification from other similar products?
The ease of access and learning is much better than other similar products. The pricing and technical support is really good but could be much better.
What is your favorite aspect of this product?
Diverse features and ease of access. It was much quicker to learn compared to other similar products i’ve used in the past.
What do you dislike most about this product?
Some features which are crucial to my job were hidden in plain sight. While the features are extremely helpful, finding them can be tricky at times.
What recommendations would you give to someone considering this product?
A product which is really handy and quite useful. But take a bit more time to familiarise yourself with the diverse features it has to offer to better leverage it’s application.
Pros
- Unique Features
- Security Protects
- Continually Improving Product
- Reliable

Coletun L.
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Great product. A wide array of features.
Likeliness to Recommend
What differentiates Jumio Identity Verification from other similar products?
Their accuracy
What is your favorite aspect of this product?
How efficient it is
What do you dislike most about this product?
Nothing sticks out
What recommendations would you give to someone considering this product?
Run a POC and test it out for your own specific use case
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Aabha K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
A sturdy tool in Knowledge based authentication.
Likeliness to Recommend
What differentiates Jumio Identity Verification from other similar products?
The software offers robust authentications and AML screening features to ensure that compliance throughout the customers life cycle. It offers automated identity verifications and risk signals. Has a very user friendly UX that lures more customers to implement it. It offers highly accurate and very user friendly identify verification solution ever.
What is your favorite aspect of this product?
Scanning interface. It uses both AI and human interception to enhance accuracy of the verification documents. This eliminates any changes of use of fake documents during verifications. It offers quick and accurate features to connect a person's online and real world identities. The end to end encryption features. This helps to fight any fraudulent acts, maintain compliance and on board customers faster.
What do you dislike most about this product?
Jumio works perfect. The user must present a proof of age like a driver's license when onboarding. The API is easy to use. It has rich characteristics that help to boost compliance interms of security and performance. Semaless customer experience. Integration.
What recommendations would you give to someone considering this product?
It does a commendable job. It is excellent in identity proofing. Automated protections. Has Very customizable security organs. Offers SMS based two factor authentications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing