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What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
3
Since last award
91 Plan to Renew
3
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Direct Deposit
Taxation Deduction
Self Service Portal
HR Systems Interface
Tax Form Preparation
Vacation and Leave Tracking
Benefits Calculation
Time and Attendance
Accounting Systems Interface
Retirement Plan Tracking
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Justworks Reviews
Alexa P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Justworks: the solution to your payroll problems.
Likeliness to Recommend
What differentiates Justworks from other similar products?
Justwork offers an affordable payroll and business benefits solution for businesses of all sizes. It offers a single, easy-to-use platform for all payroll processes, from setting up employees to paying salaries. Compared to Gusto, Justworks offers a more affordable and flexible payroll solution for businesses of all sizes. It offers a more intuitive interface than Gusto. Justworks also offers benefits management tools, such as health insurance, dental insurance, life insurance, and disability insurance.
What is your favorite aspect of this product?
Justworks is very intuitive and very flexible. The software is easy to use when managing all aspects of payroll. It offers many features and is very flexible. Also, the technical support team is excellent and always available. The software also offers the option to customize the payroll process to suit the specific needs and requirements of each company. As a Recruitment Consultant this helps me save time when processing employee payroll.
What do you dislike most about this product?
The cost of the services can be high for some companies and it does not support some languages.
What recommendations would you give to someone considering this product?
I would recommend Justworks payroll software to a recruiting consultant because it offers many tools to help you manage employee payroll more efficiently. In addition, the software enables recruiting consultants to process payroll, manage employee taxes, and manage benefits quickly and easily.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Sílveri C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Justworks is just right, go on & get it!
Likeliness to Recommend
What differentiates Justworks from other similar products?
They truly go above and beyond! They remind you of all your benefits, email your tax documents, remind you of any trainings you need to complete, and the customer service is phenomenal!!
What is your favorite aspect of this product?
I love all the reminders they share as well as their newsletters with very helpful tips and resources for employees wellness.
What do you dislike most about this product?
Don’t have anything negative to share
What recommendations would you give to someone considering this product?
Get it, you won’t regret it!!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Flora G.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Best Software For Payroll Management
Likeliness to Recommend
What differentiates Justworks from other similar products?
Besides offering the best payroll features, Justworks is also great in benefits administration
What is your favorite aspect of this product?
I like that the software is multipurpose The software makes handling our Payroll needs easy benefits administration features are a plus
What do you dislike most about this product?
No disregards as Justworks has been great
What recommendations would you give to someone considering this product?
I recommend Justworks having used it successfully for over 3 years. It is the best software any business can have.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity