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Kantata

Kantata

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Kantata
8.4 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details


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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 83

Time Management

88

Resource Management

84

Expense Detail Tracking

83

Project Management

82

Auditability

81

Security

81

Reporting

80

Knowledgebase

80

Task Management and Workflow

77

Billing

77

Process Automation

75

Vendor Capability Ratings

Average 75

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

77

Usability and Intuitiveness

77

Vendor Support

76

Availability and Quality of Training

75

Quality of Features

74

Product Strategy and Rate of Improvement

74

Ease of Data Integration

74

Ease of Implementation

72

Ease of Customization

69

Kantata Reviews

Skylar B.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

An excellent tool, but some areas need improvement

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

The number of things that Kantata is capable of. Rather than implementing different products for time management, resource management, creating estimates and so on, we can do all of this with a single piece of software.

What is your favorite aspect of this product?

The time tracking features are by far the most intuitive and well-implemented I've come across in my career. Being able to track time to multiple projects, set limits and expectations for how much time a task should take, and manage expectations for total billable time in a week is invaluable to us.

What do you dislike most about this product?

The custom settings can be difficult to learn how to use, and we often find that new hires struggle to use Kantata to its full functionality. The user interface can also feel very busy and get confusing if you're not familiar with the product.

What recommendations would you give to someone considering this product?

If your company is managing a high volume of projects and resources, I would highly recommend Kantata. However, I would consider the level of turnover your organization experiences and ensure that you put adequate training resources in place to be able to take full advantage of this software.

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Saurabh K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

I found Kantata Cloud to be easy to use.

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

Kantata is a powerful PSA solution that offers a wide range of features and benefits. It is easy to use, flexible, scalable, and integrates well with Salesforce. Kantata also offers excellent support.

What is your favorite aspect of this product?

I like that Kantata is flexible and can be customized to meet the specific needs of any organization. The software offers a wide range of features, and users can choose the ones that are most important to them. This makes it a good fit for organizations of all sizes and in all industries.

What do you dislike most about this product?

I think Kantata Cloud is a good PSA solution, but it is not perfect. The cost can be a barrier for some organizations, and the lack of some advanced features can be a drawback. The user interface could also be improved. However, the reporting and analytics tools are very powerful.

What recommendations would you give to someone considering this product?

I think Kantata Cloud is a good PSA solution. However, it's important to consider your needs and budget before you decide whether or not to use it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Amarjeet K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Kantata Cloud for Professional Services

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

Everything Kantata does is laser-focused on the needs of PS organisations. The breadth of capabilities, flexibility and choice we offer ensures the best-fit solution – every time. And our team of experts will guide you every step of the way.

What is your favorite aspect of this product?

Kantata is a powerful platform that allows for multi-faceted management of projects and resources. And while there are many ways that Kantata can help a professional services organization, leveraging the different features of Kantata will allow you to optimize the data outputs you can get from the platform. As a Senior Business Consultant at Kantata,

What do you dislike most about this product?

The user experience is rough. If your entire team is not trained on it, dont waste your time or money. This goes for new hires, too.Certain team/permissions assignments made it inflexible at giving certain people differing roles or allowing them to moonlight on projects that they did not own. In a work environment where people may wear different hats but dont necessarily need top level access to every task,

What recommendations would you give to someone considering this product?

Will Definitely share my views to everyone.

Pros

  • Fair
  • Acts with Integrity
  • Reliable
  • Performance Enhancing

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