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Kantata

Kantata

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Kantata
8.4 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details


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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 83

Time Management

88

Resource Management

84

Expense Detail Tracking

83

Project Management

82

Auditability

81

Security

81

Reporting

80

Knowledgebase

80

Task Management and Workflow

77

Billing

77

Process Automation

75

Vendor Capability Ratings

Average 75

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

77

Usability and Intuitiveness

77

Vendor Support

76

Availability and Quality of Training

75

Quality of Features

74

Product Strategy and Rate of Improvement

74

Ease of Data Integration

74

Ease of Implementation

72

Ease of Customization

69

Kantata Reviews

Anil S.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy-to-use tool for streamlining your Agency

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

Single Dashboard to review all submitted, resubmitted and pending timesheets which makes weekly timesheet review a simple task. It is much better than the Tempo timesheets that I have used in the past.

What is your favorite aspect of this product?

Since we are a growing agency with multiple projects and hundreds of resources, it is easy to use Kantata for resource planning, allocation, and following that allocation during execution. We can aim for higher resource utilization with this.

What do you dislike most about this product?

Nothing in particular but more filter and sorting options on the project page would have been more helpful as it takes a while to find what you are looking for in its current view.

What recommendations would you give to someone considering this product?

Talk with their sales team right away, if you are a mid-size professional services agency, this might be a good fit for you.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2023

Comprehensive product offering

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Krista J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

User friendly & Streamlined

Likeliness to Recommend

10 /10

What differentiates Kantata from other similar products?

In our previous software, we could only have one user login at a time to invoice. With Kantata, there is no limit to the amount of users invoicing at once. The software also updates in real time, so we don't have to wait for reports to update for over an hour before we can see changes made. There is also built in training resources available via the Guidance Center & Trailhead.

What is your favorite aspect of this product?

My favorite aspect of Kantata is how easy it is to customize items like reports. When I first started using the software, I was a little overwhelmed, but once you get a clear picture of the workflow process, it becomes very intuitive. The Einstein search feature is also extremely helpful and reduces the amount of clicks it takes to get to the data you are looking for.

What do you dislike most about this product?

I have yet to find a way to change a PO rule for an engagement after it's been invoiced without crediting & rebilling every invoice. This means that if a customer stops requiring a PO for their invoices, we have to create a dummy PO and continue to allocate fake funds to proceed with invoicing.

What recommendations would you give to someone considering this product?

Utilize the free training available on Trailhead. You would be surprised how quickly you can become an expert on the product and streamline tasks you hadn't even considered automating before.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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