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Kantata

Kantata

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Kantata
8.4 /10

What is Kantata?

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

Company Details


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Awards & Recognition

Kantata won the following awards in the Professional Services Automation category

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Kantata Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kantata.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kantata?

0% Negative
13% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Client Friendly Policies
  • Security Protects

Feature Ratings

Average 83

Time Management

88

Resource Management

84

Expense Detail Tracking

83

Project Management

82

Auditability

81

Security

81

Reporting

80

Knowledgebase

80

Task Management and Workflow

77

Billing

77

Process Automation

75

Vendor Capability Ratings

Average 75

Business Value Created

80

Breadth of Features

79

Ease of IT Administration

77

Usability and Intuitiveness

77

Vendor Support

76

Availability and Quality of Training

75

Quality of Features

74

Product Strategy and Rate of Improvement

74

Ease of Data Integration

74

Ease of Implementation

72

Ease of Customization

69

Kantata Reviews

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Lots of functions but need to hear users

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Fair
  • Security Protects
  • Trustworthy

Cons

  • Leverages Incumbent Status

Andy B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great feature set for professional services!

Likeliness to Recommend

9 /10

What differentiates Kantata from other similar products?

Includes both project task management, project financial accounting, team collaboration, and external client collaboration capabilities. This is a rare combination!

What is your favorite aspect of this product?

External customer collaboration capabilities.

What do you dislike most about this product?

It does have a lot of features and complexity to handle various use cases and situations. This can make the learning curve a bit tough at the start. You need to stay focused on the key value you want to achieve and not get distracted on side features.

What recommendations would you give to someone considering this product?

Listen to your implementation lead - don't go for too much too fast! Focus on the key elements you need to drive value for your business and target success in those areas for your go-live.

Pros

  • Continually Improving Product
  • Altruistic
  • Includes Product Enhancements
  • Reliable

sam h.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fine project management for a marketing agency.

Likeliness to Recommend

8 /10

What differentiates Kantata from other similar products?

I haven't used comparable products, but it seems to have all the standard features one would expect plus a monthly cadence of innovation of new features.

What is your favorite aspect of this product?

They have good, in-person support.

What do you dislike most about this product?

I wish we could turn off or hide features we don't use.

What recommendations would you give to someone considering this product?

Take it for a test drive and expect some onboarding pains since it's robust, but once you've found your lane, stick to it, and it will serve you well.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Saves Time

Cons

  • Less Generous
  • Under Delivered
  • Leverages Incumbent Status

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