What is Keeper?
Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keeper?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Vault for Each User
Work and Personal
Encryption and Decryption
Access From Multiple Devices
Team Management
Dashboard
Policy Engine and Enforcements
Single Sign-On (SSO)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Keeper Reviews
Mark R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Amazing product, saves so much time and set up.
Likeliness to Recommend
What differentiates Keeper from other similar products?
So easy to use, way better than our older application
What is your favorite aspect of this product?
Easy to set up, can control users access.. share MFA
What do you dislike most about this product?
Auto fill doesn't always work . But easy enough to press add.
What recommendations would you give to someone considering this product?
A must have if you need to share accounts with MFA
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Logan F.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2024
Easy to use, fantastic product, huge time save.
Likeliness to Recommend
What differentiates Keeper from other similar products?
It's the total package and very affordable.
What is your favorite aspect of this product?
Ease of use, the time saved, and increased security across the company.
What do you dislike most about this product?
Nothing at all.
What recommendations would you give to someone considering this product?
Make sure you have a break glass account set up before you get everyone involved. An account that has a manual entered password that is not affected by SSO or MFA
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeremy C.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2024
Fantastic Title! Adds Security and Productivity!
Likeliness to Recommend
What differentiates Keeper from other similar products?
The Cross-platform functionality definitely sets them apart
What is your favorite aspect of this product?
The added "Personal Family Account" is one of the most talked about employee perks IT gets to offer.
What do you dislike most about this product?
Not all websites auto-fill perfectly. Some sites that use MFA will fail to auto-fill with the MFA code (e.g. Salesforce.com). Some sites have an addition PIN and Keeper does attempt to auto-fill those with the password. Placement of the Keeper Icon to assist with filling out a form may block a dropdown menu or a Next arrow making it difficult to complete some forms
What recommendations would you give to someone considering this product?
Benefits far outweigh any frustrations you may have but take advantage of any trial offered to ensure it fits in your use case. Though it has been a gamechanger for us by speeding up some processes and still increasing security, it may not be a fit for environment. The only regret you will have is not testing it out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
