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Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Hüseyin D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

SSO friendly password manager

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

When we launched Keeper, it was the only password manager supports Jumpcloud SSO

What is your favorite aspect of this product?

It supports team management and SSO

What do you dislike most about this product?

Pricing would be less to compete the others.

What recommendations would you give to someone considering this product?

If you want to use password manager and integrate it with active directory, Keeper is good option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Harison M.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Keeper is a very useful tool!

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Well-integrated UI, secure sharing between workers and teams, externally shareable “one-time” secrets, and a private license for every employee to secure their non-corporate personal info (which may be a nice benefit and helps encourage personal online Safety). New options are added regularly.

What is your favorite aspect of this product?

I favor the flexibility to share records/passwords with employees/teams and having the ability to cover passwords from the users. It’s easy to use, and I like the interface better than the others I have tested. The program is straightforward to use and intuitive. Sharing secrets with people in my organization is easy and fast! The ability to access the vault programmatically with python and javascript has been nice for our automation wants.

What do you dislike most about this product?

The least useful thing, or what I dislike the most, is I’d like the administrator to share a folder of passwords with an employee and when they add to the folder, have a setting that mechanically sets the ownership of the record/password to the company rather than the user. It’s a minor dislike, however, I’d wish to keep users from owning the passwords in shared folders.

What recommendations would you give to someone considering this product?

Tired of trying to remember your password? Do you use identical passwords and worry about security? Ne’er worry about this again with the Keeper parole Manager and Security. My company has been mistreatment this for a couple of years currently and we are completely satisfied.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Charges for Enhancements

Daniel C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Keeper always at the forefront of your security

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

In our family business, relying on Keeper was the best thing we could do to improve our security and avoid extortion and data leakage even using other more effective tools, what this platform gives us has been essential, we have managed to recover our privacy and that of our loved ones, helping us to get rid of cyber threats that are increasingly present today and that are directly affecting our financial capital and the growth of our family business.

What is your favorite aspect of this product?

It is supremely accessible for medium and large companies and for any type of customer who needs security and to take care of their privacy and that of their environment, it has a very useful and effective interface that leaves nothing to be desired, it is very easy to use and the configuration method is quite fast, anyone can use it remotely. It is an excellent advantage that the data is encrypted and that there is an update in the login methods allowing us to use the fingerprint and facial recognition.

What do you dislike most about this product?

The prices can be high compared to other platforms on the market could be an improvement in prices, at the time of creating new records the platform may fail a little and generate slowness in the process of saving and appearance of files, each time one enters the website an unnecessary pop-up window that can create confusion and even error and slowness in the process. The technical support is almost null, which makes the tool a little incomplete in terms of answers to the uncertainties that you may have.

What recommendations would you give to someone considering this product?

Nowadays it is increasingly difficult to keep our sites and platforms safer, protecting our privacy from threats that are increasingly potentiated in the digital world, this platform is an excellent support that we all deserve with a very good ease of use despite the excellent and difficult end-to-end encryption it has. The security is so optimal that even for oneself it is sometimes difficult to access our users if we do it inefficiently and not with the time and methods needed to maintain privacy at each login.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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