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Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Charlotte N.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An interesting tool to manage passwords

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Before using Keeper, the solution consisted of emailing or printing out spreadsheets and passing them around as needed. It was uncomfortable, unsafe, and difficult to control. Keeper offered a straightforward and manageable answer to this issue, and their customer support benefited us.

What is your favorite aspect of this product?

Sharing access to various systems throughout a global team is the main issue it resolves for us. Different degrees of sharing enable it to communicate effectively rather than just "send everything." I adore how simple it is to locate saved passwords. It's convenient to be able to copy and paste information onto a website. Keeper is simple to use and intuitive.

What do you dislike most about this product?

My phone and an Internet connection are all I need to access the information anytime I need to log in, so I always have access to my usernames, passwords, account numbers, and other crucial details. Sincerely, I haven't run into any downsides to Keeper. Their customer service has always responded quickly when I've had a question.

What recommendations would you give to someone considering this product?

Keeper is an excellent way to handle passwords for a team as well as for individuals. It works well for managing passwords among distinct cross-functional teams or organizational departments. The sharing function is ideal for this. It could become more difficult to manage them successfully when there are a lot of groups, but it made it possible.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Margaret t.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Considerably superior password manager

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

We have relied on Keeper since the day we first used it to effectively manage our passwords and ensure that we will never encounter password-breaking risks in our workplace. Our organization has been using it for several years and is totally satisfied with its functioning, as well as the convenience with which we can manage our passwords.

What is your favorite aspect of this product?

Even in the most complex business settings, Keeper password Manager is simple to set up, adjust, adapt, and use. The other most appealing and competitive element is that it has a simple structure giving users an interactive workspace. Thanks to its browser plugins which had provided us with an excellent user experience. The compelling user interface is also one of its best aspects.

What do you dislike most about this product?

The customer service is terrible; they take forever to respond to any questions, and if something goes wrong, they will not contact me for days. Also, the synchronization of Keeper across several platforms can take a while, for example, we have to store a password using the browser plugin but it doesn't appear in our Keeper mobile app right away.

What recommendations would you give to someone considering this product?

The nicest part of the Keeper Password Manager is that it provides all of its users with the security and the comfort they want by making it easier for them to tweak components based on their needs. The phone application, in particular, is considered superior to any other application, must use it!

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Mike S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is unique and scalable

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Keeper is unique in that it simplifies pass management procedure by allowing us to enter our username and password with a single click! Now there is no need to memorize passwords because we have a Keeper in the business place. It always makes our passwords more tough and safe so that no one who is not authorized may compromise our security.

What is your favorite aspect of this product?

Apart from saving passwords, Keeper password Manager and Vault have a number of other features that help our organization to be entirely safe and their higher functionality also gives us greater confidence to do our jobs effectively. It also works well on both our Windows and Android OS systems. Keeper is quite easy to use and more robust as compared to rivals.

What do you dislike most about this product?

Keeper hasn't caused our team any serious issues but there are situations where we don't want to keep a password for a specific website in Keeper for whatever reason, but we can't do so with Keeper because it forces us to use a password otherwise it will deactivate the prompts entirely.

What recommendations would you give to someone considering this product?

If you are having trouble remembering your passwords? Do you have a habit of using only one password for all accounts and are concerned about security? Yes; Go for the Keeper Password Manager solution. It is your platform that will not only free you from the worries of password management but also provides you with complete security.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

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