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Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Dena R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A unified place to keep the password

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

It resolved all of the issues that we faced before using it. In Slack, the issue of users exchanging credentials is no longer an issue. I got rid of all the different places/files where passwords were kept. Keeper Password Manager is the sole password manager we now use in one spot. Passwords can be shared between departments without actually sharing the password.

What is your favorite aspect of this product?

Overall I personally had a great experience with Keeper. It is what I use for both work and personal passwords, and I've suggested it to a few coworkers. I also like the idea that it would generate a password for you that no one else will be able to guess. It is, without a doubt, the best password-protection tool available. We are no longer worried about remembering tough passwords and their security.

What do you dislike most about this product?

When Chrome or Keeper detects that the plugin is slowing down the page, it disables it. Their customer care is polite and attentive, and I've had no other glitches with the platform that have caused me to go back to their team to solve them once again. Some web extensions are unable to auto-fill passwords. You'll need to copy and paste the username and password into the required areas from time to time.

What recommendations would you give to someone considering this product?

It's secure, clean, and effective. Sharing passwords with people who need them and then canceling access to those passwords has helped to control what employees may access and reduce their liability. As a manager, having this level of control gives me peace of mind.

Pros

  • Efficient Service
  • Caring
  • Client Friendly Policies
  • Altruistic

Alexander S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Has great 2FA security plans

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

We all heavily rely on the internet nowadays and I also have more than 50 accounts. And the passwords for all of these accounts are difficult to remember. Therefore I use Keeper which offers a one-stop shop for password security and password sharing inside the team.

What is your favorite aspect of this product?

Firstly, I appreciate having the security of strong individual passwords on all of my sites while also having the convenience of only having to remember one strong individual password for all of them. Secondly, This is a fantastic time-saver because it prevents the account from being locked every time the password is changed. Lastly, It's a fantastic device that features fingerprint recognition and is extremely fast, making my job much more efficient.

What do you dislike most about this product?

There isn't much to criticize. I believe there are a few too many backup reminders that keep us aware of any case we missed. It took me a while to figure out that I could set the Keeper app to stay open for a certain amount of time while I'm working on my phone or tablet because it goes to sleep after a short amount of time. But became significantly more efficient to use once I discovered the settings.

What recommendations would you give to someone considering this product?

I adore how safe it is and how it is designed specifically for my needs. I use a lot of different programs at work, so being able to store all of my passwords in one place and not having to remember them all is fantastic! Keeper is a fantastic password manager that I highly suggest.

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Respectful

Ornella K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Essential and secure software for Passwords

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

It auto-generates high-security passwords that have helped me in managing my credentials. Also, it has one master password for all the web browsers, apps, and services. I could limit the access as required and change my credentials in no time. Keeper has been a life-savor for me while managing multiple accounts on the internet browsers.

What is your favorite aspect of this product?

Customer service has always gone above and beyond for me, and I'm grateful for that. When configuring the tool, the customer support sounded knowledgeable and quick to help. Moreover, they are cooperative and highly responsive. Because of their data privacy feature, I have been a long-term customer. The tool is highly convenient, and I can access all my credentials and data through easy steps.

What do you dislike most about this product?

To be honest, there is not much to dislike about the product. I have been using the tool for many months and have not encountered a single problem. However, they could improve their services to a better extent. While I have been synchronizing between PC and mobile applications, I have faced some difficulties and delays.

What recommendations would you give to someone considering this product?

Though several good software is available in the market, Keeper is undoubtedly the best tool for password management. It is the most cost-effective password manager in general. They are the best in the business, with a long history and extensive expertise. I would suggest it to everyone and will continue using it personally and professionally.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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