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Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Olivia C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

With LastPass my privacy is guaranteed.

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Keeper is an efficient, secure and reliable password manager. Unlike LastPass, it offers multiple forms of two-factor authentication to keep our privacy guaranteed. It offers a free plan with which you can try all the premium features for free for 30 days at no additional cost.

What is your favorite aspect of this product?

I like it because it is well designed, easy to use and rich in features. It helps me instantly save all my new login passwords, it's very easy to share login passwords with other users and edit sharing permissions, it offers secure messaging (KeeperChat) and support for 2FA apps like Google Authenticator.

What do you dislike most about this product?

I have no negative comments, my experience with Keeper has been transparent.

What recommendations would you give to someone considering this product?

Keeper is feature rich secure password manager.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Grecia G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Keeper is the most secured password manager.

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Moved from Lastpass to Keeper because it’s easier to use and auto-login to websites better. Simple to regulate all passwords and log in and it is easy to customize roles to allow for restricted access wherever necessary amongst our team for the needs of GDPR compliance. The purchase method was easy and therefore the facilitation obtained from Federico was invaluable when posing queries before purchase. Keeper keeps passwords organized at intervals folders and sub-folders; you’ll also produce more folders and inside those folders create records similarly as files and photos to stay safe.

What is your favorite aspect of this product?

Remembering one complicated master password is much a lot of convenient than trying to remember or keep track of dozens of complex passwords for a spread of sites. Keeper makes it simple to create secure passwords through randomization (you verify the length) and provides you peace of mind that you just have a vault with all the data you wish to login into your favorite websites and services. The safety whereas sharing passwords in an organization. Also, the benefit with that all passwords are often keep and updated is actually good.

What do you dislike most about this product?

I would like additional slack integration and some kind of document monitoring in slack. As well, external communication with non keeper accounts is difficult. Generally, the changing password process isn’t as simple as one would like. However, I believe I even have it discovered now. In some instances, the keeper text box icon blocks the dropdown choices but I simply flip the feature off for now.

What recommendations would you give to someone considering this product?

I believe Keeper password Manager is about the simplest tool for the office I have ever found. I extremely suggest it. You’ll be able to set Keeper to self-destruct after 5 attempts of failing logins and destroy those files that are unbroken safe. The amount of coding is multi-tiered, and the most advanced.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Regina-Onica Y.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic enterprise password management software.

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

You can tweak numerous settings, and you can do things like creating custom groups and different nodes across your entire company. Secrets can be shared and managed through the keeper. However, there are only a few usability issues that can be addressed.

What is your favorite aspect of this product?

Keeper has been implemented as our department's solution for password sharing within teams, and the majority of users have also installed the browser plugin. This allows for much faster and easier access to frequently used pages and servers and improved team collaboration.

What do you dislike most about this product?

I found on-the-fly password prompts less than intuitive while using the browser plugin. I've also found it difficult to set up shared passwords because it doesn't make things default to being shared among group members.

What recommendations would you give to someone considering this product?

This password management tool has the ability to organize passwords into groups or folders is extremely useful. Creating groups and sharing information among team members provides additional security and ease of collaboration. All of the major browsers support the browser extension.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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