Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

8.9 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Keeper won the following awards in the Password Management category

Filter By

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

83

Policy Engine and Enforcements

83

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Elysha-sądo E.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

In-depth password management tool

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Without the need for a question, Keeper is indeed the global leader in safeguarding passwords, files, and confidential digital assets. We now have the opportunity to share records or passwords with staff while simultaneously hiding passwords from some users. It's simple to use and we prefer its UI to the others we've tried.

What is your favorite aspect of this product?

Keeper is one of our favorite products since it allows us to go into great detail about different priorities for managing users. It can also be utilized on several devices without issue, which enabled our task easier because we didn't have to wait for one device to operate.

What do you dislike most about this product?

The one thing I like to mention that I become a bit nervous when I log in along with my strong password since I'm afraid everything would be gone if I click on the wrong answer too several times. And, despite asking the Firefox extensions to stay connected, I occasionally have to input my primary password many times each day.

What recommendations would you give to someone considering this product?

Keeper, thankfully, supports the finest two-factor authentication apps. Keeper employs a zero-knowledge strategy, which implies that the corporation neither sees or saves an users master password. Password storage is also limitless and may be used on many devices. It also assists us in creating extremely secure passwords.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Silvana G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Proficient tool for managing passwords

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Keeper, I feel, blends their protection philosophy with the demands of Venture to possess authority over business credentials superior to just about any other credential management. Assistance is incredibly knowledgeable and prompt via their helpdesk.

What is your favorite aspect of this product?

Keeper enables our organization to generate robust credentials for every portal without memorizing passwords. This even helps customers navigate the tricky trade-off between safety and ease by ensuring that credentials are distinct throughout suppliers and websites. SSO simplifies deployment, and our MFA supplier's extra layer of protection offers us a piece of ease.

What do you dislike most about this product?

The computer program as well as the chrome extension ought to be contemporary. Whenever we connect to one, we must be simultaneously connected to the next. Connectivity and identification with domestically installed programs require more development.

What recommendations would you give to someone considering this product?

The governing organization wasn't simple for us, and handling credentials have been the main significant key I loathed, so I went to Keeper, which has converted my stressed existence into a comfy one. Give it a whirl if you're bored of memorizing lengthy credentials.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Patrick C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Saver of our lives by saving our time, effort cost

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Keeper, I believe, better than any other password manager, balances their security model with the needs of Enterprise to have control over their accounts. Through their ticket system, support is very knowledgeable and responsive.

What is your favorite aspect of this product?

Keeper allows our company to create strong passwords for any website without having to remember them. It also ensures that passwords are unique across vendors and sites, as well as assisting users in navigating the difficult trade-off between security and convenience. SSO makes provisioning easier, and the added layer of security provided by our MFA provider gives us peace of mind.

What do you dislike most about this product?

Both the desktop app and the browser extension should be up to date. We should be automatically logged into the other when we log into one. More work is needed to improve integration and recognition with locally installed applications.

What recommendations would you give to someone considering this product?

Managing organization wasn't easy for me, and managing passwords was the most important thing I despised, so I turned to Keeper, which has proven to be a game-changer in my life by transforming my stressful life into a fully comfortable one. If you're tired of remembering too long passwords, give it a try.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Most Popular Keeper Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019