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Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Patrick C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Saver of our lives by saving our time, effort cost

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Keeper, I believe, better than any other password manager, balances their security model with the needs of Enterprise to have control over their accounts. Through their ticket system, support is very knowledgeable and responsive.

What is your favorite aspect of this product?

Keeper allows our company to create strong passwords for any website without having to remember them. It also ensures that passwords are unique across vendors and sites, as well as assisting users in navigating the difficult trade-off between security and convenience. SSO makes provisioning easier, and the added layer of security provided by our MFA provider gives us peace of mind.

What do you dislike most about this product?

Both the desktop app and the browser extension should be up to date. We should be automatically logged into the other when we log into one. More work is needed to improve integration and recognition with locally installed applications.

What recommendations would you give to someone considering this product?

Managing organization wasn't easy for me, and managing passwords was the most important thing I despised, so I turned to Keeper, which has proven to be a game-changer in my life by transforming my stressful life into a fully comfortable one. If you're tired of remembering too long passwords, give it a try.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Michael S.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Single sign-on the password management platform

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

We were searching for a password manager to manage vendor passwords across multiple functional teams, but we didn't want to add to the complexity for users by adding more credentials to remember. Keeper enables us to do so in a secure and simple to use and administer manner.

What is your favorite aspect of this product?

I find it difficult to single out one feature because I really like the overall product, which has a lot of benefits for our company and allows us to focus on business tasks rather than password management and security. Now, all we have to focus on is the path to success. Everything was so simple to set up and use that I believe we could do it ourselves without difficulty.

What do you dislike most about this product?

The input fields are not always accurate, and some of the drop-down menu buttons are small. Also, because the interface can be confusing at times, help center videos or pop-ups with walkthroughs, as well as using email updates, would be beneficial to all users.

What recommendations would you give to someone considering this product?

Still busy managing complex and lengthy passwords? The keeper makes it simple to create secure passwords using randomization. The only thing you need to do is choose the length and assure you that you have a vault with all the information you need to log into your favorite websites and services.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hunner W.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Password Management Software For Business

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

What makes Keeper Business Password Manager is that it's ideal for businesses of all sizes. The software is affordable and and highly secure. Accessing passwords is also easy

What is your favorite aspect of this product?

I like the security features of Keeper The software is easy to use and accessing it is easy too I like that this tool allows us to store multiple passwords

What do you dislike most about this product?

Never had problems with Keeper Business Password Manager

What recommendations would you give to someone considering this product?

For password management, I recommend Keeper Business Password Manager. It's affordable, easy to use and most importantly very secure

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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