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Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Joe W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Well designed app with good features.

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

It also offers top-notch features such as robust multifactor authentication support, good sharing capabilities, useful auditing tools, and full password histories. Keeper is an Editors' Choice winner for the password manager category.

What is your favorite aspect of this product?

I love that the keeper app retains full history of passwords and files. An extremely helpful feature.

What do you dislike most about this product?

The web form filling is somewhat limited.

What recommendations would you give to someone considering this product?

This app does what you need it to do. They have a strong onboarding module that you through the entire setup process so you can start to create varied, strong password for every website and app you use,

Pros

  • Trustworthy
  • Security Protects
  • Reliable
  • Appreciates Incumbent Status
  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Use keeper everyday, copy and paste feature is gud

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

james l.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

well designed and intuitive product, fits the bill

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

ive never used a similar product to this so cant rightfully answer this question.

What is your favorite aspect of this product?

the web browser add-on

What do you dislike most about this product?

having to re-authenticate with MFA every 90 days.

What recommendations would you give to someone considering this product?

product is well worth the money, use the web browser add-on with it to make life easier.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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