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Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Bradley F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Great bit of software!

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

With it being cloud based, the ability to work offline has saved me on multiple occasions.

What is your favorite aspect of this product?

Again, the offline ability of Keeper is great.

What do you dislike most about this product?

As previously mentioned, the ability to store documents along with passwords would be a great feature. It would make this software so much better.

What recommendations would you give to someone considering this product?

For the money, and the features of this product, it's a no brainer. The function of generating high security passwords is great too.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Tom C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product to store client credentials

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

The product I fantastic and straight forward to setup. Something that differentiates this is the offline mode. I often work in remote sites that have no internet access and it is easy to switch to offline and access the credentials required.

What is your favorite aspect of this product?

My favourite aspect is the team management. With other solutions quite often all the users have to be inputed manually to share where keep you can create teams and then assign the team to shared folders and credentials.

What do you dislike most about this product?

The licensing options are unfair and should include more features within the base license like 1GB of storage.

What recommendations would you give to someone considering this product?

I would certainly recommend this product to other users as it has certainly improved my work flow being able to access to and copy my passwords easily. it is worth while purchasing the additional storage as this is not included and I have found it is very useful being able to upload documents.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dwight H.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great for a small nonprofit using many cloud apps

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Ease of use!

What is your favorite aspect of this product?

Secure, strong passwords in one location!

What do you dislike most about this product?

Can be confusing using Keeper to change passwords - but so essential !!!!

What recommendations would you give to someone considering this product?

Patience - you will love it!!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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