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Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Jeffrey G.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Great solution for our vendor management.

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Very easy to use for small teams.

What is your favorite aspect of this product?

We're able to assign unique permissions for each user, which allows us to easily shield password visibility for vendor logins.

What do you dislike most about this product?

It can be challenging to save new passwords to the vault, but much easier when you get the hang of it.

What recommendations would you give to someone considering this product?

Definitely talk to the sales teams about your exact needs and potential user count. They'll be able to provide custom pricing.

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Friendly Negotiation

Xavier B.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Simplistic password vault

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

With Google. Involved with so much I would rather not keep all my passwords with them too. I like that this is a separate application.

What is your favorite aspect of this product?

Not having to remember any passwords.

What do you dislike most about this product?

I have no complaints.

What recommendations would you give to someone considering this product?

No need to remember all those long and different passwords for all your logins.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adam K.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use, fantastic product, worth the cost

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Provides levels of secure password selection when creating the password on your own.

What is your favorite aspect of this product?

Can be used from multiple devices.

What do you dislike most about this product?

Need better explanation of transferring ownership of an account when an employee leaves.

What recommendations would you give to someone considering this product?

Easy to organize and share passwords with other Keeper Security users within your organization, especially when so much information can be retrieved from portals and other reporting services that require an account.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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