What is Keeper?
Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keeper?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Vault for Each User
Work and Personal
Encryption and Decryption
Access From Multiple Devices
Team Management
Dashboard
Policy Engine and Enforcements
Single Sign-On (SSO)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Keeper Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Affordable and comprehensive feature set
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Saves Time
- Fair
William A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Cost Effective, user friendly
Likeliness to Recommend
What differentiates Keeper from other similar products?
Organizational ease, manageability, security
What is your favorite aspect of this product?
The fact that MFA is required for every login attempt, regardless of if the username is valid, eliminating a source of information gathering.
What do you dislike most about this product?
The scrolling can be a bit of an issue if there are too many records
What recommendations would you give to someone considering this product?
Encourage use for business and personal, both will impact your users productivity if they experience a breach, whether it's personal accounts or work.
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
Jonathan R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Rotating MFA code in a shared vault password...WOW
Likeliness to Recommend
What differentiates Keeper from other similar products?
I pay for LastPass Families for personal use. I was surprised and actually jealous of some of Keeper's features which LastPass takes an attempt at, but doesn't get right. Examples are 1) Passkeys and 2) the Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.
What is your favorite aspect of this product?
The Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.
What do you dislike most about this product?
YubiKey support is mediocre. There is a popup which asks for your YubiKey, but the dropdown box to not ask again for 30 days is greyed out. I have to press cancel --> try another method --> change dropdown box to 30 days --> type in 6-digit MFA code from my Authy app (as YubiKey is no longer an option).
What recommendations would you give to someone considering this product?
When we first signed up for Keeper Enterprise (2019) it was because LastPass Enterprise did not offer a SSO via Google SAML option. They offered SSO where *they* were the "gatekeeper" where we needed the vice versa. Initially their AD Cloud Sync was not ideal (a Windows box hosted in our GCP), but THE PRODUCT IS VERY GOOD NOW where AD Cloud Sync is actually in the Cloud ;P
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
