Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Keeper won the following awards in the Password Management category

Filter By

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Jonathan R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Rotating MFA code in a shared vault password...WOW

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

I pay for LastPass Families for personal use. I was surprised and actually jealous of some of Keeper's features which LastPass takes an attempt at, but doesn't get right. Examples are 1) Passkeys and 2) the Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.

What is your favorite aspect of this product?

The Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.

What do you dislike most about this product?

YubiKey support is mediocre. There is a popup which asks for your YubiKey, but the dropdown box to not ask again for 30 days is greyed out. I have to press cancel --> try another method --> change dropdown box to 30 days --> type in 6-digit MFA code from my Authy app (as YubiKey is no longer an option).

What recommendations would you give to someone considering this product?

When we first signed up for Keeper Enterprise (2019) it was because LastPass Enterprise did not offer a SSO via Google SAML option. They offered SSO where *they* were the "gatekeeper" where we needed the vice versa. Initially their AD Cloud Sync was not ideal (a Windows box hosted in our GCP), but THE PRODUCT IS VERY GOOD NOW where AD Cloud Sync is actually in the Cloud ;P

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Penny J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great solution for Government Contractors

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

CMMC APPROVED

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

What's not to like?

What recommendations would you give to someone considering this product?

Train your users. This is a great product!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vinay K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Keep your things safe At keeper

Likeliness to Recommend

7 /10

What differentiates Keeper from other similar products?

Two factors authentication

What is your favorite aspect of this product?

Best aspect is its dashboard and two factors authentication sign-in feature

What do you dislike most about this product?

Sometimes two factors authentication not work properly

What recommendations would you give to someone considering this product?

Keeper is safe and reliable.

Pros

  • Generous Negotitation
  • Transparent
  • Security Protects
  • Performance Enhancing

Most Popular Keeper Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019