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KnowBe4 Security Awareness Training Logo Award Winner Product Badge
KnowBe4 Security Awareness Training Logo Award Winner Product Badge
KnowBe4

KnowBe4 Security Awareness Training

Composite Score
8.3 /10
CX Score
8.3 /10
Category
KnowBe4 Security Awareness Training
8.3 /10

What is KnowBe4 Security Awareness Training?

KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

Company Details


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Awards & Recognition

KnowBe4 Security Awareness Training won the following awards in the Security Awareness & Training category

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KnowBe4 Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Security Awareness Training.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Security Awareness Training?

7% Negative
7% Neutral
86% Positive

Pros

  • Security Protects
  • Efficient Service
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Knowledge Tests

85

Content Quality

85

Topic Breadth

85

LMS Integration

85

Simulated Attacks

83

Variety of Training Materials

83

Security Awareness Dashboards and Reporting

83

Ease of User Management

82

Just in Time Alerts

81

Customizability

80

Gamification

79

Vendor Capability Ratings

Average 83

Ease of IT Administration

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Implementation

83

Availability and Quality of Training

83

Quality of Features

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Data Integration

81

Ease of Customization

81

KnowBe4 Security Awareness Training Reviews

Stephan v.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Knowbe4 make awareness training fun and easy

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The fact that i can roll out customized security awareness training to specific people based on there requirements. Helps that i send targeted training to specific people

What is your favorite aspect of this product?

The mini games help make learning fun

What do you dislike most about this product?

None so far

What recommendations would you give to someone considering this product?

Go for it. The solution is cost effective and packed with features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

JANET O.

  • Role: Vendor Management
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

KnowBe4's training modules are designed to be interactive, engaging, and gamified, making the learning experience more enjoyable and effective. The training uses short, digestible content, including videos, quizzes, and real-world scenarios, to keep employees' attention and improve retention.

What is your favorite aspect of this product?

The phishing simulations allow organizations to create real-world phishing tests that closely mimic the latest attack trends. These simulations are not only highly customizable, but they also offer a huge variety of templates tailored to different industries, making the training extremely relevant and effective. When employees fall for a phishing simulation, the platform automatically enrolls them in follow-up training, reinforcing learning in a contextual, just-in-time manner.

What do you dislike most about this product?

While the platform offers an extensive content library, the sheer volume of material can sometimes feel daunting. Choosing the right modules and customizing them for different user groups can be time-consuming, and if not carefully managed, employees may experience training fatigue from repetitive or irrelevant content.

What recommendations would you give to someone considering this product?

Start with simple phishing simulations and gradually increase the complexity as employees improve. This will prevent early frustration and allow users to build their confidence and skills over time. Track employees' progress and tailor follow-up training based on their simulation performance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lakshmi S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best Security Awareness training platform.

Likeliness to Recommend

9 /10

What differentiates KnowBe4 Security Awareness Training from other similar products?

The way Knowbe4 bring up training videos are very Unique. Simple but detailed and with it's animations preview it's no problem for understanding even non-technical people.

What is your favorite aspect of this product?

Customisable training sessions and Champions templates., Reporting.

What do you dislike most about this product?

Nothing, I Believe knowbe4 is great training platform.

What recommendations would you give to someone considering this product?

if you are to bring security awareness to your company employees I recommend knowbe4.

Pros

  • Performance Enhancing
  • Security Protects
  • Reliable
  • Enables Productivity

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