What is KnowBe4 Security Awareness Training?
KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Efficient Service
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledge Tests
Content Quality
Topic Breadth
LMS Integration
Simulated Attacks
Variety of Training Materials
Security Awareness Dashboards and Reporting
Ease of User Management
Just in Time Alerts
Customizability
Gamification
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Ease of Customization
KnowBe4 Security Awareness Training Reviews
Paul A.
- Role: Information Technology
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2024
Easy to use and End Users/Clients like features
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
integrates baseline testing using mock attacks, engaging interactive web-based training, and continuous assessment through simulated phishing attacks to build a more resilient and secure organization.
What is your favorite aspect of this product?
"The Inside Man" provides an engaging way to increase user awareness. The third strength is customer support and service. We have quarterly check-in calls with the account manager to go over what has been working, what is new, and answer technical questions.
What do you dislike most about this product?
thing that could be improved would be the ability to customize content within a module.
What recommendations would you give to someone considering this product?
Make sure you have plans for deployment and testing of software before its deployed to test staff/company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Jeneen R.
- Role: Finance
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Feb 2024
This is a great and easy to use software.
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The software helps companies take preventative measures ahead of time until other similar products. The layout of this software helps everything stay organized.
What is your favorite aspect of this product?
I love the brief updates about the news that’s incorporated into this software. It’s interesting to see the combination.
What do you dislike most about this product?
There is nothing I dislike. The software has helped my company work better.
What recommendations would you give to someone considering this product?
Test it out and train employees to work with this before mandating it.
Pros
- Enables Productivity
- Efficient Service
- Acts with Integrity
- Includes Product Enhancements
Cons
- Less Respectful
- Less Friendly Negotiation
- Leverages Incumbent Status
Jenna H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to navigate,fake emails can be frustrating
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The integration with other internal systems and the gamification of videos and modules and “personal risk score”
What is your favorite aspect of this product?
Gamification
What do you dislike most about this product?
The fake phishing emails feel like corporate entrapment
What recommendations would you give to someone considering this product?
Be careful with the way this is communicated on roll out- it can feel like a lack of employee trust motivated the purchase when actually it’s often regulatory/ security compliance
Pros
- Security Protects
- Respectful
- Helps Innovate
- Reliable
Cons
- Less Productive
- Wastes Time
- Less Performance Enhancing
