What is KnowledgeOwl?
KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees. It is a no-nonsense knowledge base software, ready to improve employee knowledge and customer satisfaction. KnowledgeOwl helps organizations of all sizes build better knowledge bases.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceKnowledgeOwl Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on KnowledgeOwl.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowledgeOwl?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow and Approval Management
Multi-Language Support
Rich Text Editor
Configurable Knowledge Repository
Cataloging
Intelligent Search
Bulk Actions
Role-Based Access
Version Control
API Integration
Reporting and Analytics
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
KnowledgeOwl Reviews
Fainil G.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
Objective Approach for Knowledge Sharing
Likeliness to Recommend
What differentiates KnowledgeOwl from other similar products?
This program has installed the AI assistance, which helps companies to convey the exact details and knowledge to users
What is your favorite aspect of this product?
The software has a diverse scope, that allows users to remain optimal and convincingly consistent with their performance.
What do you dislike most about this product?
The direction of managing all business skills and responsibilities is fully enhanced by this tool and the approach is digital
What recommendations would you give to someone considering this product?
The need for sharing knowledge globally is growing and this calls for the deployment of such a software for companies
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Matthew G.
- Role: Information Technology
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jul 2023
A have-it-all kind of know-it-all platform
Likeliness to Recommend
What differentiates KnowledgeOwl from other similar products?
Its simplicity, customizability, search function set it apart. A very easy to use knowledge platform solution for our clients and in-house as well.
What is your favorite aspect of this product?
Its definitely value for money compared to similar platforms, easy to navigatez has reliable customer support. Has good reporting capabilities i like too.
What do you dislike most about this product?
Its availability of 3rd party resources is a bit limited if you ask me. But that's about it on downsides.
What recommendations would you give to someone considering this product?
Its a good knowledge management platform. Really reliable, easy to use and navigate. With it you get to manage data and share/access it across the platform easily. It does have it all.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Odongo N.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Improved Knowledge Management With KnowledgeOwl
Likeliness to Recommend
What differentiates KnowledgeOwl from other similar products?
What makes KnowledgeOwl ideal is that it is suitable for all organization no matter the size
What is your favorite aspect of this product?
What I like most about KnowledgeOwl is that it is highly customizable The software is scalable and makes building knowledge base easy
What do you dislike most about this product?
Well, no downfalls as KnowledgeOwl has been great .
What recommendations would you give to someone considering this product?
I recommend KnowledgeOwl as it is suitable for all businesses regardless of the size.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
