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Kobiton

Kobiton

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Kobiton
7.6 /10

What is Kobiton?

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

Company Details


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Kobiton Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kobiton.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

95 Plan to Renew

67 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kobiton?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Trustworthy
  • Caring
  • Client Friendly Policies

Feature Ratings

Average 72

Functional Testing

77

Virtual Mobile Devices

76

Device and OS Versions Coverage

75

Cloud Device Farm (Physical and Simulator)

74

Mobile Test Environment and Lab Management

74

3rd Party Testing Tool Integration

73

Artifact Management

72

Browser Testing

72

Test Run Workflow Manager

71

Development Use

71

Dashboards, Analytics and Reporting

70

Vendor Capability Ratings

Average 69

Ease of Implementation

73

Ease of IT Administration

72

Usability and Intuitiveness

71

Business Value Created

69

Ease of Data Integration

69

Breadth of Features

69

Availability and Quality of Training

69

Vendor Support

68

Ease of Customization

68

Product Strategy and Rate of Improvement

67

Quality of Features

66

Kobiton Reviews

Josh W.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Provides a variety of devices inexpensively

Likeliness to Recommend

7 /10

What differentiates Kobiton from other similar products?

I haven't kept up with the device-farm market recently, so perhaps Kobiton is no longer alone in this, but when we first signed up, the big separators were the long list of shared devices and focus on native apps. Other device farms are great, if you have the available funds to purchase dedicated devices. What we really needed was a cost-effective means of accessing a wide array of device configurations when specific issues arise. Kobiton does that, along with making it easy to get new app updates onto those devices.

What is your favorite aspect of this product?

My favorite aspects are what I covered in the previous answer: our development and customer-service teams have quick access to any type of device they need, when they need it, and having Kobiton in our development pipeline means testers can verify device-specific fixes on the fly. Additionally, though, I also really value how easy it is to get people into our workspace and teach them how to use the tool. I've given Kobiton access to dozens of coworkers, and they all can use it almost immediately.

What do you dislike most about this product?

Historically the thing I've disliked the most about Kobiton is the inconsistent connectivity of its devices. I have experienced all too many instances in which shared devices either have poor connections that make interaction very slow or are just unable to connect at all. That's frustrating when I need a very specific device.

What recommendations would you give to someone considering this product?

If you're intending to run automated tests on Kobiton devices, seriously consider investing in dedicated devices. When we attempted to run Katalon tests on Kobiton's shared devices, the connections were so inconsistent that we always had more failures than passes. In the end it wasn't worth our time.

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Fair

Cons

  • Wastes Time
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Mobile Labs FTW!

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Fantastic Product !!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Kobiton Comparisons

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