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Kobiton

Kobiton

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Kobiton
7.7 /10

What is Kobiton?

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

Company Details


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Kobiton Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kobiton.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

95 Plan to Renew

67 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kobiton?

5% Negative
14% Neutral
81% Positive

Pros

  • Respectful
  • Trustworthy
  • Caring
  • Fair

Feature Ratings

Average 71

Functional Testing

76

Virtual Mobile Devices

76

Mobile Test Environment and Lab Management

74

Cloud Device Farm (Physical and Simulator)

74

Device and OS Versions Coverage

74

3rd Party Testing Tool Integration

73

Artifact Management

73

Browser Testing

72

Development Use

71

Test Run Workflow Manager

71

Dashboards, Analytics and Reporting

70

Vendor Capability Ratings

Average 69

Ease of Implementation

72

Ease of IT Administration

72

Usability and Intuitiveness

70

Business Value Created

69

Ease of Data Integration

69

Breadth of Features

69

Availability and Quality of Training

69

Vendor Support

68

Ease of Customization

67

Quality of Features

67

Product Strategy and Rate of Improvement

67

Kobiton Reviews

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2024

Intuitive multi-device testing application

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Trustworthy

Cons

  • Inhibits Innovation

Joshua W.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Works great for device breadth & simple automation

Likeliness to Recommend

8 /10

What differentiates Kobiton from other similar products?

What differentiated Kobiton for us was the ability to access a wide variety of real devices without paying an arm and and a leg for dedicated devices. Because there's a big, shared pool of devices available to all clients, we're able to manually check our app against a wide assortment of device configurations when the need arises.

What is your favorite aspect of this product?

I think the simplicity of Kobiton is my favorite aspect. Everything from adding a new user to accessing a device is easy to do. I can give almost anyone in our company a login, and they're ready to start using the tool in no time.

What do you dislike most about this product?

Currently the thing that irks me most often is how slow some of the devices can be. Whether it's the device itself or something in the remote connection, I often find myself waiting too long between actions, just so the device can catch up with me.

What recommendations would you give to someone considering this product?

Where Kobiton shines is in its easy access for your whole team to perform manual, one-off tests on a broad swath of real devices. If you're considering this tool for automated testing (as we initially were), I recommend two things. First, before leveraging their scriptless solution, ensure your app is simple enough for it to handle. It's a slick feature to be sure, but it's not robust enough to record much more than simple navigation. Second, for anyone planning to run automated tests out of Katalon, I recommend connecting at least one dedicated device to your lab, as public devices are not consistently available for automated tests to hit.

Pros

  • Transparent
  • Unique Features
  • Caring
  • Respectful

Tho N.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Kobiton from other similar products?

Kobiton stands out from other similar products due to its focus on mobile device testing and its comprehensive set of features for manual and automated testing on real devices.

What is your favorite aspect of this product?

One aspect that stands out in Kobiton is its user-friendly interface, which streamlines the mobile testing process.

What do you dislike most about this product?

One aspect that some users may find challenging about Kobiton is its pricing structure, which may not be suitable for all budgets or usage levels.

What recommendations would you give to someone considering this product?

For someone considering Kobiton, I would recommend thoroughly evaluating their mobile testing needs and comparing them with Kobiton's features and pricing. Additionally, taking advantage of any available trials or demos can provide valuable insights into how well the platform aligns with their requirements.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Fair

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