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What is Laserfiche?
Laserfiche is the leading cloud provider for document management, content-centric workflow automation and records management. Through powerful workflows, forms, no-code templates and AI-enabled capture, the Laserfiche platform accelerates how business gets done. Customers in every industry — including government, education, financial services, healthcare and manufacturing — use Laserfiche to boost productivity, secure content and scale their business. Laserfiche is headquartered in Long Beach, CA, with offices across Canada, Latin America, Europe and Asia.
Company Details
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Get AssistanceLaserfiche Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
98 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Fair
- Acts with Integrity
- Trustworthy
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Capture Channels
Metadata Management
ECM Document Management
Search
Workflow Process Automation
Ediscovery Audit Trail
Access Permissions Management
File Conversion
File Approvals Esignatures
Collaboration
Mobile
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Laserfiche Reviews
Kedar K.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2023
Spectafabulous Enterprise Content Management tool.
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Ability to capture documents digitally. Ability to streamline and automate business processes and workflows thus eliminating manual repetitive tasks.
What is your favorite aspect of this product?
It's enables ease to share files and documents quickly. It's simple to organize and manage documents and files with this tool. It's a reliable tool for records management. It enhance real-time search of documents. It's simple to store documents and files securely. It's easy to access and work on my documents with Laserfiche ECM. I like ease to sign documents electronically with Laserfiche ECM.
What do you dislike most about this product?
To be sincere,I haven't experienced any shortcoming with Laserfiche that I can Highlight.
What recommendations would you give to someone considering this product?
It's an ideal and convenient tool for Enterprise Content Management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tripp B.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Sep 2022
We Eliminated Our File Room with Laserfiche
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
It is friendly for both users and administrators and the support is top-notch.
What is your favorite aspect of this product?
The search aspect is my favorite feature. I can access a client from 40 years ago just by knowing that he had tennis elbow and graduated from the University of North Carolina.
What do you dislike most about this product?
No complaints.
What recommendations would you give to someone considering this product?
Look no further. This will do everything you're looking for and more.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Sonia M.
- Role: C-Level
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2022
Great product for automating approval of requests!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
I have used other products other than Laserfiche and love how I am able to transfer PDF documents for storage. I also get approval status of some requests using Laserfiche. I was able to automate a manual task to electronic using Laserfiche.
What is your favorite aspect of this product?
The ability to get electronic approval of some requests.
What do you dislike most about this product?
Don't have any dislikes thus far.
What recommendations would you give to someone considering this product?
I would highly recommend if you need approval of a certain request because Laserfiche will send the requests to those who need to approve via a workflow process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
