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What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Work and Personal
Multi-Factor Authentication (MFA)
Encryption and Decryption
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Brooklyn M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
The simplest method for keeping a record
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
For our business security requirements, LastPass is the optimal way to gain rapid application access by keeping all of our login details, keys, credentials, and credit card details. We cannot even fathom handling all of our sensitive information in some other approach because all of our departments, even the technical personnel, are pleased with its security and effectiveness.
What is your favorite aspect of this product?
The thing that most impressed me about LastPass was how little effort was required up front to stack all of our credentials; unlike competitors, it is not burdensome and confusing, and yet the user-friendly design entirely made this little work quick and simple to do. It's also my top choice because I can use it from anywhere I want and it's reliable. The final wonderful feature of LastPass is that it syncs passwords across my computer, laptop, and smartphone.
What do you dislike most about this product?
Some internet sites mostly don't accept the auto-fill mechanism because of their security concerns, in those circumstances, we must have to copy and paste keys and credentials. LastPass has stopped using its two-step verification system that relied on SMS. I am disappointed with this update because that was more practical than the two-step app-based authentication approach.
What recommendations would you give to someone considering this product?
LastPass is adept at making it exceedingly simple to store, share, and use all kinds of passwords, including the more delicate ones. Since we don't need to remember a single credential, it is now possible to set unique passwords for all applications and accounts using LastPass. The mobile app, which is more responsive and effective, and compatible with all of our business apps, is the final factor that can aid consumers in understanding its efficacy.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Amanda A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Super powerful and friendly password management
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Not only is LastPass effective at managing passwords, but it also provides the freedom to easily save additional personal information such as credit cards, security numbers, and corporate and personal information while maintaining ultimate security. LastPass is the craziest, coolest tool that not only brings joy while working but also peace of mind.
What is your favorite aspect of this product?
I was astounded by its browser extension and autofill function, which allowed me to quickly open my accounts and apps. Unlike other password vaults, this one has a really cool UX, a tonne of smart but quick and easy-to-use aspects, and a less weird appearance than most. Another feature that is helpful and ultimately results in time savings is the ability to classify passwords.
What do you dislike most about this product?
Small annoyances like the two-factor authentication on my device, which I must use every time I need to sign in to a new app, are frequently part of the process. I believe it is for my protection, but I don't like to continually use it.
What recommendations would you give to someone considering this product?
Because of its dependability and lack of complexity, LastPass continues to control the top spot on the market. Unlike competing products, it makes managing passwords incredibly simple rather than confounding. Because of its fantastic functioning and the benefits that are potent enough to offset its minor flaws, I would definitely suggest it to businesses.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Chris e.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Easy to use, and does exactly what is needed
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Does great at auto loading passwords for us and keeping track of vaults for everyone
What is your favorite aspect of this product?
The auto fill on commonly used websites
What do you dislike most about this product?
nothing really
What recommendations would you give to someone considering this product?
This does exactly as advertised
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
