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LastPass Password Management Logo
LastPass Password Management Logo
LastPass US LP

LastPass Password Management

Composite Score
8.6 /10
CX Score
8.5 /10
Category
LastPass Password Management
8.6 /10

What is LastPass Password Management?

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

Company Details


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Awards & Recognition

LastPass Password Management won the following awards in the Password Management category

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LastPass Password Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LastPass Password Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LastPass Password Management?

7% Negative
11% Neutral
82% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Credential Management

88

Password Generator

87

Vault for Each User

87

Work and Personal

86

Multi-Factor Authentication (MFA)

86

Encryption and Decryption

86

Autosave and Autofill

86

Access From Multiple Devices

85

Credential Rotation

84

Team Management

84

End User Self Serve

83

Vendor Capability Ratings

Average 80

Business Value Created

84

Breadth of Features

82

Usability and Intuitiveness

82

Quality of Features

82

Ease of Implementation

82

Ease of IT Administration

81

Ease of Data Integration

81

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

77

Product Strategy and Rate of Improvement

77

LastPass Password Management Reviews

Helmut G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Its ok for multi browser management

Likeliness to Recommend

8 /10

What differentiates LastPass Password Management from other similar products?

Not sure, as I have only used Lastpass

What is your favorite aspect of this product?

Its easy to use, easy to set up on different browsers (I use on 4 browsers)

What do you dislike most about this product?

Easy to set up, easy to use, easy to manage

What recommendations would you give to someone considering this product?

If you need a simple and easy to use tool, chose this. If you want to really MANAGE, then chose something else (not sure though which one).

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Security Protects

Cons

  • Commodity Features

Dion Z.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Nice project , very easy to use

Likeliness to Recommend

8 /10

What differentiates LastPass Password Management from other similar products?

Haven't used any other similar products

What is your favorite aspect of this product?

Password management and way to use in more accounts

What do you dislike most about this product?

Would like a better UI in dashboard

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Emily F.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

An excellent password management program

Likeliness to Recommend

8 /10

What differentiates LastPass Password Management from other similar products?

LastPass is an excellent option for our intricate access storage requirements, and it is significantly less expensive than the variety of different products I had tested. This enables us to create more strong passwords for services and maintain their consistency among us all. We now do not have to worry about managing passwords thanks to LastPass.

What is your favorite aspect of this product?

Now all of our all-important password management tasks are handled by LastPass, which also has more sophisticated features like safe sharing, password inheritance, password customization, and an outstanding interface. The best thing about LastPass is that we don't have to worry about remembering a separate password for each login. I adore it because it is more customizable and easy to use.

What do you dislike most about this product?

The auto-fill feature occasionally fails and this calls for a simple remedy of manually pasting the LastPass password into the input field. Some android applications are not tightly integrated, thus the LastPass app must be copied and pasted into the password box. Password rotation can be inconsistent and necessitate a manual effort.

What recommendations would you give to someone considering this product?

Overall, it's a sophisticated method of managing passwords for both teams and individuals. When shared credentials are your only choice, this strategy works brilliantly. Before Lastpass, I was one of those who were concerned about password sharing management, but I can now safely share those credentials with my colleagues.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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