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LastPass Password Management Logo
LastPass Password Management Logo
LastPass US LP

LastPass Password Management

Composite Score
8.6 /10
CX Score
8.5 /10
Category
LastPass Password Management
8.6 /10

What is LastPass Password Management?

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

Company Details


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Awards & Recognition

LastPass Password Management won the following awards in the Password Management category

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LastPass Password Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LastPass Password Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LastPass Password Management?

7% Negative
11% Neutral
82% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Credential Management

88

Password Generator

87

Vault for Each User

87

Work and Personal

86

Multi-Factor Authentication (MFA)

86

Encryption and Decryption

86

Autosave and Autofill

86

Access From Multiple Devices

85

Credential Rotation

84

Team Management

84

End User Self Serve

83

Vendor Capability Ratings

Average 80

Business Value Created

84

Breadth of Features

82

Usability and Intuitiveness

82

Quality of Features

82

Ease of Implementation

82

Ease of IT Administration

81

Ease of Data Integration

81

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

77

Product Strategy and Rate of Improvement

77

LastPass Password Management Reviews

Matthew A.

  • Role: C-Level
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

10 /10

What differentiates LastPass Password Management from other similar products?

it differentiates with its security and the integrations with browsers as well as other software.

What recommendations would you give to someone considering this product?

You only have to remember one password from the day you start using lastpass. That is fantastic!

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Freya Rose P.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Too hard to use

Likeliness to Recommend

4 /10

What differentiates LastPass Password Management from other similar products?

Strong security

What is your favorite aspect of this product?

security and reliability

What do you dislike most about this product?

Ease of use

What recommendations would you give to someone considering this product?

Try 1Password

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Caleb J.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Secure and Intuitive Password Management

Likeliness to Recommend

9 /10

What differentiates LastPass Password Management from other similar products?

The team password management features are easy to manage.

What is your favorite aspect of this product?

The automatic password population

What do you dislike most about this product?

It is a little too easy for you to get locked out of your vault.

What recommendations would you give to someone considering this product?

Looking for a secure password management system? Lastpass is definitely a good solution for you.

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular LastPass Password Management Comparisons

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