What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Work and Personal
Multi-Factor Authentication (MFA)
Encryption and Decryption
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Oleksandr T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Easy to use password manager for teams
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
I have been using LastPass for myself for a long time and have happily adopted it for my entire organization. I think that despite the minor inconveniences, the product is the best on the market by many criteria.
What is your favorite aspect of this product?
1) multi-factor authentication 2) easy to set up 3) password change monitoring 4) password security monitoring 5) easy password management for team
What do you dislike most about this product?
Some functions are not obvious, you have to google it
What recommendations would you give to someone considering this product?
Try at least the personal version, and you will see for yourself how functionally the product is developed
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
JT M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2022
Decent password manager. lacks enterprise scale
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Don't think there is much difference
What is your favorite aspect of this product?
sharing across different devices
What do you dislike most about this product?
Lack of true enterprise management
What recommendations would you give to someone considering this product?
For small group or individual it is a good product. Very reliable. For larger groups or whole organization it does not scale very well.
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Efficient Service
- Less Caring
Jean P.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2022
LastPass: From spreadsheets to a secured dashboard
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
LastPass is more than just a password management solutions. With the Teams features, as administrator, I was able to add every new employees, share passwords related to their specific departments, all this via a secured interface. What we were previously doing via email, as which was at risk in case that email account was accessed or hacked by a 3rd party, LastPass simply eliminates this issue. Each employee also had his own private vault, for saving his passwords and sensitive information. Best of all, the digital records features, unique to LastPass, allowing storage of credentials like software licenses, and Wi-Fi specific passwords.
What is your favorite aspect of this product?
I love the multi-factor authentication as well as the ability to enforce passwords parameters. Also, in case of an employee no longer forms part of the organization, their accesses can be removed immediately, and security policies applied. Sharing passwords in a secured cloud environment has never been so easy with LastPass.
What do you dislike most about this product?
3 Single Sign-on (SSO) apps are available as from the Business plan. It is sad that this is not included in the Teams plan, for their is no big disparity in the pricing.
What recommendations would you give to someone considering this product?
If your organization needs to have optimal control on its IT users as well as the IT network, LastPass is highly recommended. If you are looking to modernize and optimize your business processes by moving from spreadsheets to a secured cloud system, LastPass is best suited. If you want to store and share password in a secured environment, LastPass is the perfect solutions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing