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What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Work and Personal
Multi-Factor Authentication (MFA)
Encryption and Decryption
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Alexander G.
- Role: C-Level
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Jan 2022
Does what it should, no hassles and integratable
Likeliness to Recommend
What is your favorite aspect of this product?
Just works cross platform
What do you dislike most about this product?
performance could be better
What recommendations would you give to someone considering this product?
Try all use cases, password managers have good trials
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Generous Negotitation
Alexis P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
Fantastic software
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
super easy to use even for the non tech savvy people
What is your favorite aspect of this product?
super secure so that I dont have to use my own head for passwords
What do you dislike most about this product?
nothing, this is a truly amazing product
What recommendations would you give to someone considering this product?
get it, it's totally worth it
Pros
- Continually Improving Product
- Effective Service
- Client Friendly Policies
- Acts with Integrity
Sara Y.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
LastPass is a lifesaver in costs and efficiency
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
LastPass is an ideal password management platform for nonprofit organizations and companies working remotely. They offer a free trial of most of their features so you can try out their software prior to committing to purchase. They also have great encryption services ensuring that no one can hack each others accounts or team dashboards.
What is your favorite aspect of this product?
My favorite aspect of this product is never having to commit to memory another silly password ever again (besides the master password, of course). LastPass cuts the middle man of asking for or writing down credentials since it stores many usernames for various websites, domains, etc. I appreciate that I never have to trouble my coworkers for this type of nonsense and can get to work.
What do you dislike most about this product?
I appreciate the LastPass technical support page but I wish it had more detailed information for first time users of any password management system. Not a deal-breaker it can still be confusing for some people.
What recommendations would you give to someone considering this product?
I would recommending experimenting with the first trial before buying to see if it's a right fit for you and your needs. Then, downloading the browser extension and the mobile app so you can access your passwords on the go and from any device.
Pros
- Caring
- Saves Time
- Respectful
