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What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Work and Personal
Multi-Factor Authentication (MFA)
Encryption and Decryption
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Huseyin D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Multi support password manager
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Working very well cross-platform.
What is your favorite aspect of this product?
It has free and premium versions and both versions are working well. We are using the paid version. It supports multi-factor authentication methods. Also, it works on multiple platforms like Windows, macOS and mobile apps. You can share your password with colleagues. One more good thing is you can import your current passwords from many platforms.
What do you dislike most about this product?
Unfortunately, this application has a bad history that had been compromised. Still have doubts about it.
What recommendations would you give to someone considering this product?
If you need a password manager for your team, you can use it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Myra H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Easy to use, but pricey
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
LastPass integrates seamlessly across device types. It it easy to set up and configure. It is very convenient for auto-fill and auto-save.
What is your favorite aspect of this product?
I love that LastPass always auto-saves and auto-fills, which makes it easy to maintain and update passwords.
What do you dislike most about this product?
I dislike that it is not free
What recommendations would you give to someone considering this product?
I recommend using Lastpass for all password management and storage. It is very easy to use and it works well across devices and device types!
Jen M.
- Role: C-Level
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Sep 2021
No more need for pet and street names!
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Ease of use and user friendly. I have used other password managers where the user interface looked a bit too technical or perhaps too robust for the average user. LastPass is not only easy to use but very intuitive. I have used it on mobile, tablet, desktop, and laptop and the experience on each device has been the absolute same. There is no need to learn a new interface depending on the device you are using.
What is your favorite aspect of this product?
Password generation is definitely a huge time saver as well as a great feature to have. Users will generate the same password over and over with a different Combination of letters and or numbers and it only takes one compromised site to potentially be vulnerable. This way you can choose the ease or difficulty of your password and not have to worry about possibly writing down a character wrong since LastPass offers to save it for you immediately.
What do you dislike most about this product?
I have not been able to figure out how to manage team members from anywhere other than the desktop version or full site. I would like to be able to invite a team member via the mobile app instead of having to log in via my computer.
What recommendations would you give to someone considering this product?
Import all your passwords from your current manager and then complete a security challenge so you can see which passwords are currently weak and or vulnerable. Install the app on your phones and tablets as well as the extensions and apps on your computers. I work with a lot of passwords, both personal and from clients, and I never have to worry about security since I know their passwords are safe with LastPass.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
