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What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Work and Personal
Multi-Factor Authentication (MFA)
Encryption and Decryption
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Rajesh S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Jul 2021
Easy to use but doesn't save much time
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Ease of you
What is your favorite aspect of this product?
Auto fill
What do you dislike most about this product?
Doesn't do much
What recommendations would you give to someone considering this product?
Not sure what value it provides
Pros
- Reliable
- Efficient Service
- Appreciates Incumbent Status
- Unique Features
Cons
- Inhibits Innovation
- Slower Product Innovation
- Under Delivered
Marcus F.
- Role: C-Level
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Reliable, Secure and so convenient. Awesome!
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Reliability and trust are always the first two things that come to mind when thinking about LastPass. And for that reason I wouldn’t use anything else.
What is your favorite aspect of this product?
The cross-platform abilities let’s you get your passwords anywhere and everywhere … which is EXACTLY what you’d expect. So awesome.
What do you dislike most about this product?
I’d love a bit more work in the mobile experience. On desktop any time I create a new password the browser extension picks it up. But on mobile that doesn’t happen so I often miss having app based passwords saved - why? Because I rely on LastPass to always save and update everywhere. And mobile therefore disappoints.
What recommendations would you give to someone considering this product?
Using LastPass is a game changer to anyone’s ability to track the millions of passwords any user needs to keep track of. And managing it at the Enterprise level gives you all the flexibility you’d expect. Awesome.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Christine G.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2021
LastPass is a MUST for businesses and personal use
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
With the "sharability" features, vaults an be shared by more than 1 person which allows family members and co-workers to share passwords so that cohesion can be accomplished. LassPass updates are installed at each restart of your computer so that no special installs are needed.
What is your favorite aspect of this product?
I can generate unique passwords and it always asks to update or add passwords.
What do you dislike most about this product?
If my computer program is "remembering the passwords and I happen to change one, LastPass will remember the last password used and not the newly created one.
What recommendations would you give to someone considering this product?
With all the hackers out there and all the phishing and scams going on, LastPass is vital to privacy!!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
