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What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Work and Personal
Multi-Factor Authentication (MFA)
Encryption and Decryption
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Erin H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Easy to Use and It's bBetter than a Spreadsheet
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
I haven't used a similar product except what is offered in my browser.
What is your favorite aspect of this product?
It stores passwords that I don't normally have readily available and offers unique and secure passwords that I don't have to stress about creating and then saving for later.
What do you dislike most about this product?
I have multiple logins for some websites and it doesn't always keep them straight and I finding myself having to "update" a profile but for it to be lost later.
What recommendations would you give to someone considering this product?
Keep it simple.
Rashid Hassan C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2021
Last stop for all digital credentials
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
It is more secure and multidimensional service as compared to other similar products. Availability on all operating systems and devices along with syncing capabilities makes LastPass more polished software in the industry.
What is your favorite aspect of this product?
Compatibility with different operating systems and real time syncing of credentials among devices is my most favorite aspect in LastPass.
What do you dislike most about this product?
Recovering master password is a bit tricky in case we forget it.
What recommendations would you give to someone considering this product?
It's a great product with lot of functions and provides much more features than just a password wallet. I would highly recommend it to people considering this product.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
Alexis T.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Easily deployable as an Enterprise Solution
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
LastPass integrates well with the browser and allows for customization in my personal vault.
What is your favorite aspect of this product?
The ease of access paired with security bolstering.
What do you dislike most about this product?
The integration features sometimes auto-fill when I don't want them to or block the "show password" option on some sites.
What recommendations would you give to someone considering this product?
It's secure, convenient, and a useful tool in your business arsenal. If you have a lot of data/sites that need to be accessed company-wide this could be agreat fit.
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
