Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
LawPay Logo
LawPay Logo
Affinipay LLC

LawPay

Composite Score
7.6 /10
CX Score
8.1 /10
Category
LawPay
7.6 /10

What is LawPay?

LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

LawPay Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LawPay?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Payments

86

Expense Management

86

Financial Analysis

83

Trust Accounting

83

Accounting and Financial Management

83

Billing and Invoice Management

82

Fee Management

82

Case Management

82

Contact Management

82

Time Management

79

Reporting Components

79

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

86

Ease of Data Integration

86

Quality of Features

86

Ease of Implementation

83

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

Breadth of Features

79

Product Strategy and Rate of Improvement

79

LawPay Reviews

Hilton P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Efficient Legal Billing System.

Likeliness to Recommend

9 /10

What differentiates LawPay from other similar products?

LawPay has appropriate structures that determines the amount of finances that a given legal proceedings can require .

What is your favorite aspect of this product?

LawPay is strategic in managing the financial demands for a legal case and all the court sessions.

What do you dislike most about this product?

LawPay focus on outstanding structures to allow better financial benefits in all the legal proceedings..

What recommendations would you give to someone considering this product?

LawPay has outlined smooth mechanisms in managing all the case proceedings .

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Dawood a.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

LawPay Review.

Likeliness to Recommend

10 /10

What differentiates LawPay from other similar products?

Good customer support. Simple interface. Helps in doing work. Saves time.

What is your favorite aspect of this product?

Clean and simple interface. Saves on time. Good customer service.

What do you dislike most about this product?

Costly to implement.

What recommendations would you give to someone considering this product?

Yes I would recommend this product to others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Marissa m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

LawPay Review.

Likeliness to Recommend

10 /10

What differentiates LawPay from other similar products?

Clean interface. Saves time. User friendly. Easy to use.

What is your favorite aspect of this product?

Save time. User friendly. Very reliable.

What do you dislike most about this product?

Costly to implement

What recommendations would you give to someone considering this product?

Yes I would recommend others to use the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171