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Affinipay LLC

LawPay

Composite Score

7.6 /10

CX Score

8.1 /10

7 Reviews Write a Review

What is LawPay?

LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.

Company Details

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LawPay Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LawPay?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

Payments

Expense Management

Financial Analysis

Trust Accounting

Accounting and Financial Management

Billing and Invoice Management

Fee Management

Case Management

Contact Management

Time Management

Reporting Components

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

LawPay Reviews

Joe m.

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

LawPay Review.

Likeliness to Recommend

10 /10

What differentiates LawPay from other similar products?

It has good customer support. It has simple interface. It is easy to use.

What is your favorite aspect of this product?

Saves on time. Easy to use. Simple interface.

What do you dislike most about this product?

No dislike at the moment.

What recommendations would you give to someone considering this product?

Yes I would recommend this product to others.

Pros

Continually Improving Product
Trustworthy
Unique Features
Efficient Service

Latest Research

LawPay

What is LawPay?

Company Details

Need Assistance?

LawPay Ratings

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love LawPay?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payments Includes payment processing, multi-currency support, transaction updates, and online payments.

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Financial Analysis Includes out-of-the-box support for understanding costs and managing depreciation and budget; may include complex, logical "what if?" financial modeling.

Trust Accounting Includes client funds management, multi-financial accounts management, and fund tracking.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Billing and Invoice Management Includes automated time capture, online bill submission, invoicing, and e-billing.

Fee Management Includes fee structure, fee scheduling, and fee splitting rules.

Case Management The solution provides the ability to create, manage, annotate, route and close service (or other cases). Claims resolution tracking.

Contact Management Includes legal CRM, case and client history, and client portals.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

LawPay Reviews

Joe m.

LawPay Review.

Likeliness to Recommend

Pros

Title

Feature Ratings

Payments

Expense Management

Financial Analysis

Trust Accounting

Accounting and Financial Management

Billing and Invoice Management

Fee Management

Case Management

Contact Management

Time Management

Reporting Components

Vendor Capability Ratings

Business Value Created

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement