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LeadSquared Inc

LeadSquared

Composite Score
7.5 /10
CX Score
7.8 /10
LeadSquared
7.5 /10

What is LeadSquared?

LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and locations. Reduced lead leakage, automated marketing and sales processes, complete sales tracking, and a CRM platform that guides sales teams about their actions – are some of the benefits that people have realized after using the platform.

Company Details


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Awards & Recognition

LeadSquared won the following awards in the Lead Management category

LeadSquared Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LeadSquared.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LeadSquared?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Fair

Feature Ratings

Average 76

Lead Distribution

86

Analytics and Reporting

82

Lead and Contact Categorization

82

Lead Scoring

77

Prospect Tracking

77

Lead Generation

75

Interaction Planning

73

Data Ingestion and Interoperability

71

Mobile

66

Omni-Channel Communication Tracking

66

Vendor Capability Ratings

Average 73

Ease of Data Integration

78

Usability and Intuitiveness

76

Vendor Support

75

Business Value Created

75

Quality of Features

75

Ease of Implementation

73

Ease of IT Administration

72

Breadth of Features

72

Availability and Quality of Training

69

Product Strategy and Rate of Improvement

69

Ease of Customization

68

LeadSquared Reviews

Joydeep D.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

A complete Database Management tool

Likeliness to Recommend

8 /10

What differentiates LeadSquared from other similar products?

Detailed view of leads and the information of the lead is beyond pars. It provides huge lot of analysis on the lead. It tracts, records and completely manages any lead/s.

What is your favorite aspect of this product?

Lead Information, Integration of 3rd party api's.

What do you dislike most about this product?

Lead quality categorisation.

What recommendations would you give to someone considering this product?

If you have fre flow of leads or databases being generated from different sources and need to tract your every activity on it? Then, Leadsquared is your platform.

Pros

  • Efficient Service
  • Security Protects
  • Helps Innovate
  • Trustworthy

Digant R.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy and simple tool for lead tracking

Likeliness to Recommend

6 /10

What differentiates LeadSquared from other similar products?

The mobile application

What is your favorite aspect of this product?

Easy to use for sales folks

What do you dislike most about this product?

Duplicate data isn’t captured

What recommendations would you give to someone considering this product?

Use it for early growth startups

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Cons

  • Less Transparent

Arpit D.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Lacks competency and innovation

Likeliness to Recommend

3 /10

What differentiates LeadSquared from other similar products?

It is good for sales process to log sales activity and marketing activities in sync. It does not differentiate much as it lacks a lot of features.

What is your favorite aspect of this product?

There is no favorite aspect of this product, as it has a lot of loopholes and needs to be corrected.

What do you dislike most about this product?

It is a slow platform that throws errors frequently and has a lot of limitations with respect to functionalities.

What recommendations would you give to someone considering this product?

There are a lot of other options in market that outperform this poor CRM. It is only good in terms of pricing and can be considered for first time users.

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Generous Negotitation

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Vendor's Interest First

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