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LeadSquared Inc

LeadSquared

Composite Score
7.5 /10
CX Score
7.8 /10
LeadSquared
7.5 /10

What is LeadSquared?

LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and locations. Reduced lead leakage, automated marketing and sales processes, complete sales tracking, and a CRM platform that guides sales teams about their actions – are some of the benefits that people have realized after using the platform.

Company Details


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Awards & Recognition

LeadSquared won the following awards in the Lead Management category

LeadSquared Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LeadSquared.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LeadSquared?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Fair

Feature Ratings

Average 76

Lead Distribution

86

Analytics and Reporting

82

Lead and Contact Categorization

82

Lead Scoring

77

Prospect Tracking

77

Lead Generation

75

Interaction Planning

73

Data Ingestion and Interoperability

71

Mobile

66

Omni-Channel Communication Tracking

66

Vendor Capability Ratings

Average 73

Ease of Data Integration

78

Usability and Intuitiveness

76

Vendor Support

75

Business Value Created

75

Quality of Features

75

Ease of Implementation

73

Ease of IT Administration

72

Breadth of Features

72

Availability and Quality of Training

69

Product Strategy and Rate of Improvement

69

Ease of Customization

68

LeadSquared Reviews

Ashish S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Best CRM for Sales & marketing

Likeliness to Recommend

10 /10

What differentiates LeadSquared from other similar products?

Easy flow to monitor sales funnel and leads progress. Secure reports.

What is your favorite aspect of this product?

End to End leads tracking with scores and notifications.

What do you dislike most about this product?

Synchronization between mobile and Web is somewhat slow. UI/UX of mobile application must be improved.

What recommendations would you give to someone considering this product?

Recommended as its integration with another software is easy, also product support is very good

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tera G.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Leadsquared helps us manage leads efficiently."

Likeliness to Recommend

8 /10

What differentiates LeadSquared from other similar products?

This program stands out because it has a good price and good customer service.

What is your favorite aspect of this product?

Since we started using LeadSquared, we've been able to keep better tabs on our sales and make timely follow-ups. There is minimal effort required to import or export leads. LeadSquared allows for efficient automation and management of your lead flow. Thanks to LeadSquared and its adaptable set of criteria, we can keep tabs on prospective customers.

What do you dislike most about this product?

The maximum number of contacts that may be exported at once is 100K. Ignoring the multichannel user experience integration problem. When it comes to automation, only so much can be tweaked.

What recommendations would you give to someone considering this product?

I highly recommend LeadSquared to anyone looking for a great lead management tool with a good return on investment.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

Nitin T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great platform to start with

Likeliness to Recommend

7 /10

What differentiates LeadSquared from other similar products?

Its a great leads management tool with some cool campaign integration features and easy to track lead progress

What is your favorite aspect of this product?

I like the reporting and analytics features and easy to generate MIS reports

What do you dislike most about this product?

Customisation is painful and the IOS mobile app is not that great

What recommendations would you give to someone considering this product?

Its a great tool if you are starting your marketing journey as its easy to adapt and simple to use

Pros

  • Performance Enhancing
  • Saves Time
  • Enables Productivity
  • Efficient Service

Cons

  • Commodity Features

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