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Legion Technologies

Legion Workforce Management

Composite Score

6.7 /10

CX Score

6.8 /10

35 Reviews Write a Review

What is Legion Workforce Management?

Legion is reinventing how companies manage and empower their hourly workforce. By accurately forecasting demand and staffing with the right employees, Legion’s AI-powered Workforce Management Platform enables companies to orchestrate superb customer experiences. Large scale retailers, restaurants and fitness clubs with hourly workforces use Legion to reduce costs, compliance risks and labor inefficiencies, and boost employee engagement.

Company Details

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Awards & Recognition

Legion Workforce Management won the following awards in the Workforce Management - Midmarket category

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4 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Legion Workforce Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Legion Workforce Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

70 Likeliness to Recommend

85 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Legion Workforce Management?

8% Negative

14% Neutral

78% Positive

Pros

Performance Enhancing
Enables Productivity
Respectful
Trustworthy

Feature Ratings

Average 79

Rate Policies

Workforce Scheduling

Shift Management

Workforce Dashboards and Reporting

Labor Costing and Splitting

Attendance Management and Policies

Time Capture Physical

Time Capture Virtual

Staffing

Workforce Planning and Forecasting

Absence Management

Vendor Capability Ratings

Average 78

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Legion Workforce Management Reviews

Jennifer L.

Role: Operations
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

It's a decent option.

Likeliness to Recommend

5 /10

What differentiates Legion Workforce Management from other similar products?

Better customer support

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Learning curve when first implementing it

What recommendations would you give to someone considering this product?

Look at the benefits that will be important to your business in particular

Pros

Respectful
Efficient Service
Caring
Fair

Leann M.

Role: Human Resources
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Needs more refinement

Likeliness to Recommend

10 /10

What differentiates Legion Workforce Management from other similar products?

Ease of ise

What is your favorite aspect of this product?

Functionality

What do you dislike most about this product?

Cost if use

What recommendations would you give to someone considering this product?

Take training offers

Pros

Client Friendly Policies
Helps Innovate
Trustworthy
Reliable

Patrick H.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Focused feature set, make sure it’s right for you

Likeliness to Recommend

5 /10

What differentiates Legion Workforce Management from other similar products?

Focused suite of products

What is your favorite aspect of this product?

Dashboard is intuitive

What do you dislike most about this product?

Cost to scale

What recommendations would you give to someone considering this product?

Compare solutions to make sure it’s the right one for you

Pros

Caring
Respectful
Fair
Trustworthy

Cons

Inhibits Innovation
Slower Product Innovation
Less Generous

Latest Research

Legion Workforce Management

What is Legion Workforce Management?

Company Details

Need Assistance?

Awards & Recognition

Legion Workforce Management Ratings

70 Likeliness to Recommend

85 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Legion Workforce Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Legion Workforce Management Reviews

Jennifer L.

It's a decent option.

Likeliness to Recommend

Pros

Leann M.

Needs more refinement

Likeliness to Recommend

Pros

Patrick H.

Focused feature set, make sure it’s right for you

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Rate Policies

Workforce Scheduling

Shift Management

Workforce Dashboards and Reporting

Labor Costing and Splitting

Attendance Management and Policies

Time Capture Physical

Time Capture Virtual

Staffing

Workforce Planning and Forecasting

Absence Management

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Customization

Ease of Data Integration