
What is LevelEleven?
LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
91 Plan to Renew
Up
1
Since last award
81 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 99%
- Negotiation and Contract:
- 99%
- Conflict Resolution:
- 99%
- Strategy & Innovation:
- 99%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LevelEleven?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Integration
Dashboards, Analytics and Reporting
Collaboration
Custom Scorecard Templates
Coaching Notes
Gamification
Coaching Records
Call Ingestion
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Quality of Features
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
LevelEleven Reviews
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2025
Strong Sales Motivation Tool That Could Go Further
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Operations
- Industry: Telecommunications
- Involvement: Vendor Management and Renewal
Submitted Feb 2025
expensive for my company but god for the business
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Trevor D.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Aug 2024
Seamless and Easy!
Likeliness to Recommend
What differentiates LevelEleven from other similar products?
Easy to use and variety of customization options
What is your favorite aspect of this product?
Seamless integration with Salesforce
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
Ask a current customer about their experience
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing