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LexisNexis

LexisNexis Financial Services

Composite Score

7.3 /10

CX Score

7.6 /10

31 Reviews Write a Review

What is LexisNexis Financial Services?

We offer innovative solutions to serve a wide range of industries and government while upholding the highest standard for security and privacy.

Company Details

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Awards & Recognition

LexisNexis Financial Services won the following awards in the Financial Risk Management category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2023

0 Top Rated Capabilities

2 Top Rated Features

2022

LexisNexis Financial Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LexisNexis Financial Services.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

Up 5
Since last award

99 Plan to Renew

Up 3
Since last award

82 Satisfaction of Cost Relative to Value

Up 6
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 82%
Conflict Resolution:: 84%
Strategy & Innovation:: 80%
Service Experience:: 82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LexisNexis Financial Services?

4% Negative

9% Neutral

87% Positive

Pros

Performance Enhancing
Transparent
Respectful
Fair

Feature Ratings

Average 79

Analytics and Reporting

Fraud Management

Asset Liability Management

Anti Money Laundering

Market Risk Management

Credit Risk Management

Transaction Monitoring

Policy Management

Stress Tests

Regulatory Compliance and Audit

Cheque Management

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

LexisNexis Financial Services Reviews

Krista D.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Ultimate Tool for In-Depth Financial Insights

Likeliness to Recommend

8 /10

What differentiates LexisNexis Financial Services from other similar products?

LexisNexis doesn’t just skim the surface—it gives you the nitty-gritty details.

What is your favorite aspect of this product?

The risk management tools in the sense that they provide me with a clear, actionable overview of potential financial risks.

What do you dislike most about this product?

There was a time-sensitive case where I needed client history, and the cluttered interface slowed me down more than I’d like to admit.

What recommendations would you give to someone considering this product?

It’s a fantastic tool, but if you’re expecting modern UI, you might get frustrated.

Pros

Helps Innovate
Effective Service
Saves Time
Generous Negotitation

Role: Vendor Management
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2024

Effective product but customer service is lacking

Likeliness to Recommend

8 /10

Pros

Security Protects
Performance Enhancing
Respectful
Acts with Integrity

Cons

Less Effective Service
Wastes Time
Charges for Enhancements

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Great financial product

Likeliness to Recommend

9 /10

Pros

Efficient Service
Effective Service
Fair
Client's Interest First

Latest Research

LexisNexis Financial Services

What is LexisNexis Financial Services?

Company Details

Need Assistance?

Awards & Recognition

LexisNexis Financial Services Ratings

81 Likeliness to Recommend

Up 5 Since last award

99 Plan to Renew

Up 3 Since last award

82 Satisfaction of Cost Relative to Value

Up 6 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love LexisNexis Financial Services?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Asset Liability Management Includes interest rate risk, liquidity risk, and funding and capital management.

Anti Money Laundering Includes suspicious behavior identification, currency transaction reporting, case management and customer due diligence checks.

Market Risk Management Includes equity risk, currency risk, and commodity risk.

Credit Risk Management Includes credit assessment, credit scoring, and credit risk analysis.

Transaction Monitoring Includes Know Your Customer (KYC), cash deposits and withdrawals, wire transfers, and ACH activity management.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Stress Tests Includes crisis simulations, scenario generation, and scenario analysis.

Regulatory Compliance and Audit Ability to adhere to laws, regulations, guidelines, and specifications relevant to the business. Ability to store documents and trails for audit access.

Cheque Management Includes cheque printing, cheque tracking, cheque payment processing, and cheque verification.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

LexisNexis Financial Services Reviews

Krista D.

Ultimate Tool for In-Depth Financial Insights

Likeliness to Recommend

Pros

Effective product but customer service is lacking

Likeliness to Recommend

Pros

Cons

Great financial product

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Fraud Management

Asset Liability Management

Anti Money Laundering

Market Risk Management

Credit Risk Management

Transaction Monitoring

Policy Management

Stress Tests

Regulatory Compliance and Audit

Cheque Management

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support