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LITMUS LLC

Litmus

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Litmus
8.4 /10

What is Litmus?

Litmus is the all-in-one, easy-to-use set of solutions your team needs to create emails that convert and get more from your marketing. Backed by Spectrum Equity, the new, redesigned Litmus makes it easier than ever for teams to quickly organize, build, test, and review emails in one centralized application, streamlining the production process and improving visibility and collaboration.

Company Details


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Awards & Recognition

Litmus won the following awards in the Email Marketing category

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Litmus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Litmus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Litmus?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 88

Segmentation

91

Email Templates

89

Campaign Management

89

Email Delivery

89

Mobile Optimized

89

Sales Intelligence & Conversion Rates

89

Surveys and Polling

89

Content Authoring

88

Auto-Responders

88

Basic Reporting and Analytics

87

A/B Testing

87

Vendor Capability Ratings

Average 87

Business Value Created

92

Availability and Quality of Training

91

Quality of Features

89

Ease of Customization

88

Breadth of Features

88

Ease of Data Integration

87

Ease of IT Administration

87

Ease of Implementation

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Vendor Support

84

Litmus Reviews

Mark D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Simple-to-use set of tools to create emails

Likeliness to Recommend

10 /10

What differentiates Litmus from other similar products?

Litmus allows us to cross-browser test websites as well as test email newsletters across multiple spam filters and email clients

What is your favorite aspect of this product?

Litmus allows me to build resuable code snippets, store frequently used lines of code and pull up these lines of code while building an email

What do you dislike most about this product?

Not in all email clients Litmus shows me screenshots of how my email newsletter will look

What recommendations would you give to someone considering this product?

Use of Litmus entails spending less time evaluating and more time innovating. Your entire team will acquire new knowledge that can be applied across all aspects of marketing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karan R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Easy to use"

Likeliness to Recommend

10 /10

What differentiates Litmus from other similar products?

Ease of access

What is your favorite aspect of this product?

Quick results

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Just go for it

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Marcayla C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

The leading email personalization package.

Likeliness to Recommend

8 /10

What differentiates Litmus from other similar products?

Litmus, with real user reviews on competitor tools. Email testing packages could be a widely used technology, and plenty of individuals are units seeking high-rated, productive package solutions with manage email deliverability, IP address, and policy compliance. Alternative vital factors to think about once researching alternatives to acid-base indicator embrace campaigns and analytics. We’ve compiled an inventory of solutions that reviewers voted because the best overall alternatives and competitors to acid-base indicator, as well as mountain peak (formerly 250ok and come to Path), Email on Acid, Sendinblue, and get the picture Mailchimp.

What is your favorite aspect of this product?

I like that I actually have access to all or any email purchasers to visualize and troubleshoot show problems in one place, instead of having to snd take a look at emails to as several email purchasers as I actually have access to. It’s one thing that creates my job thus enormously less nerve-racking. Litmus has most of the e-mail browsers you'd ever need for testing, thus it covers all of your bases there. I do just like the folder sorting organization and it's simple to retrieve your past work or tests.

What do you dislike most about this product?

Often times the combination with Salesforce selling Cloud doesn’t work for the United kingdom. Fixing the combination are often a touch pain initially. Typically the authentication fails with the combination of no sensible troubleshooting offered.

What recommendations would you give to someone considering this product?

Whether you’re concerned with style, development, or general email selling, this is often merely the simplest email testing platform that’ll create your team’s lives easier. It’s one every of the foremost vital tools any selling organization will use to maximize the ROI of any email campaign.

Pros

  • Helps Innovate
  • Effective Service
  • Inspires Innovation
  • Respectful

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