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Logi Symphony Logo
Logi Symphony Logo
insightsoftware

Logi Symphony

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Logi Symphony
8.3 /10

What is Logi Symphony?

Logi Symphony (formerly Dundas BI) enables software teams to rapidly design, build, and embed interactive dashboards and data visualizations with fast connectivity and access to modern data infrastructure. Maintain complete control over the analytics experience while empowering end users to explore, analyze, and share data, securely.

Company Details


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Awards & Recognition

Logi Symphony won the following awards in the Business Intelligence & Analytics - Midmarket category

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Logi Symphony Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Logi Symphony.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

92 Plan to Renew

Down 4
Since last award

83 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
83%
Conflict Resolution:
92%
Strategy & Innovation:
88%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Logi Symphony?

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7% Negative
3% Neutral
90% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Reliable

Feature Ratings

Average 79

Dashboard

85

Data Exploration and Visualization

85

BI Platform Administration

83

Collaboration

83

Operational Reporting Capabilities

82

BI Security

81

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

80

Mobile

78

Data Connectors and Data Mashup

78

Vendor Capability Ratings

Average 80

Ease of Customization

83

Ease of Data Integration

82

Breadth of Features

81

Business Value Created

81

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Implementation

80

Quality of Features

80

Vendor Support

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Logi Symphony Reviews

Lauren C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Exceptional functionality

Likeliness to Recommend

10 /10

What differentiates Logi Symphony from other similar products?

Simplicity and ease of use are the strong points of Dundas BI. It’s easy to set up and does not need prior expertise about the platform for the setup. It is a one-stop shop for tracking sales data from several channels via integrations

What is your favorite aspect of this product?

It’s simple system and has a flexible sales data analysis tool so we spend less time building reports and more time driving growth because this solution is built specifically around our needs

What do you dislike most about this product?

Better options and flexibility to build our own custom dashboards based on explanations on what happened, predictions on what might happen, recommendations for how to improve, and so much more

What recommendations would you give to someone considering this product?

Gain insight into your customer needs and purchase trends to go beyond tangential sales knowledges using this powerful solution. Dundas BI carefully analyzes each customer interaction and presents you with valuable intel about how the marketing efforts are going

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jassica s.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Improved decision-making ability

Likeliness to Recommend

9 /10

What differentiates Logi Symphony from other similar products?

Dundas BI offers excellent versatility and I'm happy with it because I'd is one of the leading competitors in the BI space. Comparatively speaking, the UI of Dundas BI is friendlier than those of other BI products. Any kind of dataset integration is supported by Dundas BI. It's a totally unique product for business analytics.

What is your favorite aspect of this product?

Dundas BI is a very adaptable solution for producing the most imaginative dashboards and reports. Their customer service is their greatest asset which was really helpful in the long journey. I encountered different products but no one was accommodating and supportive of consumers' problems. My favorite aspect is that we can design aesthetically attractive dashboards that provide people the power to make wise decisions.

What do you dislike most about this product?

The learning curve can be relatively high at first because it is restricted due to the enormous number of libraries, techniques, and scripts one can use to efficiently develop. Despite this, I believe that the code examples for the javascript API for integrating and embedding documentation need to be improved.

What recommendations would you give to someone considering this product?

Powerful, adaptable, and feature-rich products are frequently complex but take some effort to learn. I know it's pretty tonight but it's documentation, tutorials, and an excellent support staff, Dundas makes learning simple. Dundas makes it shockingly quick and simple to build robust dashboards. You can contact their support if there is anything you can't figure out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Samorina G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Better Delivery With Dundas BI

Likeliness to Recommend

9 /10

What differentiates Logi Symphony from other similar products?

With Dundas BI, it is easy to build better dashboards and in depth analytics thanks to its many capabilities.

What is your favorite aspect of this product?

With Dundas BI, we are able to effectively use our business data to our advantage thanks to the ease of creating dashboards and handling analytics

What do you dislike most about this product?

Dundas BI is not a software for newbies. Requires great experience

What recommendations would you give to someone considering this product?

I'm recommending Dundas BI for business analytics and intelligence because it has offers best features and is very capable too.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Logi Symphony Comparisons

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