Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Logi Symphony Logo
Logi Symphony Logo
insightsoftware

Logi Symphony

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Logi Symphony
8.0 /10

What is Logi Symphony?

Logi Symphony (formerly Dundas BI) enables software teams to rapidly design, build, and embed interactive dashboards and data visualizations with fast connectivity and access to modern data infrastructure. Maintain complete control over the analytics experience while empowering end users to explore, analyze, and share data, securely.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Logi Symphony won the following awards in the Business Intelligence & Analytics - Midmarket category

Filter By

Logi Symphony Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Logi Symphony.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

97 Plan to Renew

Up 1
Since last award

86 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
89%
Conflict Resolution:
94%
Strategy & Innovation:
94%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Logi Symphony?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 82

Data Exploration and Visualization

87

Dashboard

86

BI Platform Administration

86

Collaboration

84

Operational Reporting Capabilities

83

BI Security

83

Self Service and Ad Hoc Capabilities

82

Intelligent Alerts and Notifications

82

Data Connectors and Data Mashup

81

Mobile

81

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Business Value Created

84

Ease of Customization

84

Vendor Support

84

Breadth of Features

84

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Quality of Features

81

Usability and Intuitiveness

81

Logi Symphony Reviews

Reynolds N.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

A quick and trustworthy option for BI work

Likeliness to Recommend

9 /10

What differentiates Logi Symphony from other similar products?

One of the numerous advantages Dundas has provided for our company in terms of tracking all of our processes is workflow optimization. We have been able to avoid and resolve potential operational and business difficulties by using the information this tool's results have supplied. Dundas has helped us grow into a reliable and effective business that can offer our consumers a high-quality service.

What is your favorite aspect of this product?

Because Dundas enables me to share dashboards with numerous users online, I like it. It offers self-service capabilities, low-code or no-code tools, the ability to connect to any data source, and augmented analytics. It is possible to perform data analysis, view and change the dashboard, and even execute queries immediately. Teams may link Dundas with their cloud-based data sources or database right now.

What do you dislike most about this product?

The absence of font formatting was one thing I found annoying. Also, we ran into a problem where about 20% of the data in our database was missing. We were eventually able to restore the lost data thanks to customer service. A few issues are in everything; it's not a big deal.

What recommendations would you give to someone considering this product?

For people who lack considerable SQL querying expertise and experience, Dundas is the ideal option. Other software that offers more flexibility is probably available for more seasoned users. We learn a lot from it and want to impart this advice if you want to work diligently. I would then advise you to use this platform.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Costel O.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

A fantastic business intelligence tool

Likeliness to Recommend

8 /10

What differentiates Logi Symphony from other similar products?

Dundas enables us to serve numerous customers while processing gigabytes of data on a single server. The transfer of data from many sources is made possible using a drag-and-drop interface. The dashboard's built-in chart widgets can be moved about by dragging and dropping them into different locations although enabling the interpretation of complex data for improved outcomes.

What is your favorite aspect of this product?

In order to give us the business intelligence we need to manage our company and understand what has to be done, what's working, what isn't, etc., Dundas integrates our back-end data with data from other sources, such as our Salesforce instance and other tools. The creation of a dashboard only requires the creation of a SQL query and the selection from a drop-down menu.

What do you dislike most about this product?

Nothing major to worry about! I've spent more than a year evaluating other systems, and by far, this is the most user-friendly, attractive, and cost-efficient device available! As it meets our needs perfectly, there is nothing that I would change.

What recommendations would you give to someone considering this product?

Any company or user would benefit from this product, in my opinion. It is very cost-effective and will greatly increase business efficiency! You can navigate the system and understand its logic to become familiar with it very quickly and without any problems. It fits you and your company the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Daniel N.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Can connect to and integrate with any data source

Likeliness to Recommend

8 /10

What differentiates Logi Symphony from other similar products?

Everything within Dundas may be customized, allowing users to give charts, graphs, as well as other statistical data the simple or luxurious appearance they choose. Reports may easily incorporate programming languages like JavaScript, Python, PHP, etc. to carry out a variety of dynamic operations that might be challenging to accomplish in the BI tool.

What is your favorite aspect of this product?

The abundance of pre-programmed graphs and charts and the extensive API help users get started quickly. We may entirely change the UI and produce extensively customizable reports thanks to coding freedom. With my old BI system, a number of built-in features are missing. I really enjoy the comparisons across different time periods that we had to push our previous solution to make.

What do you dislike most about this product?

Because it takes so long to locate the entire attributes tab of each type of visualization, the complexity of the options for each visualization could be disliked. For novice users, there is a high learning curve, but once the creation procedure is understood, it is incredibly smooth.

What recommendations would you give to someone considering this product?

The app's appearance is what first attracts people to it. Making visualizations is quick and easy, and they look nice with minimal tweaking. In terms of price, value, and versatility, Dundas seems to be the best option in our opinion. Also, their sales and support staff excelled throughout the process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Logi Symphony Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171