Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
LogicMonitor Platform Logo Award Winner Product Badge
LogicMonitor Platform Logo Award Winner Product Badge
LogicMonitor

LogicMonitor Platform

Composite Score
7.9 /10
CX Score
8.1 /10
Category
LogicMonitor Platform
7.9 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

Filter By

LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
82%
Conflict Resolution:
92%
Strategy & Innovation:
88%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 83

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Operational Dashboard

85

Network Reporting

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

79

Network Compliance Management

78

Vendor Capability Ratings

Average 83

Quality of Features

87

Ease of IT Administration

86

Vendor Support

86

Usability and Intuitiveness

84

Business Value Created

83

Availability and Quality of Training

83

Ease of Data Integration

83

Breadth of Features

82

Ease of Implementation

82

Ease of Customization

81

Product Strategy and Rate of Improvement

78

LogicMonitor Platform Reviews

Jessica H.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Grailing Success in Biotech Operations

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

The platform's anomaly detection and predictive analytics features are noteworthy. By analyzing historical data and trends, LogicMonitor can identify potential issues before they escalate, enabling proactive remediation.

What do you dislike most about this product?

The time-consuming set up.

What recommendations would you give to someone considering this product?

Its ability to monitor a wide range of technologies, including cloud services, servers, and applications, ensures comprehensive visibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Madison C.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Monitoring made smarter

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

It enables me to monitor everything in one location. Even though I have very complex systems, that does not make them difficult to use.

What is your favorite aspect of this product?

The platform keeps up without needing a lot of extra work or causing problems. It just handles more without the stress.

What do you dislike most about this product?

The UI could be more intuitive.

What recommendations would you give to someone considering this product?

Map your environment first before you deep dive with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Reliable and scalable cloud monitoring platform

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

LogicMonitor stands for using AI to reduce noise and highlight real issues.

What is your favorite aspect of this product?

I like it so much because it reduces false alarms and focuses on real problems.

What do you dislike most about this product?

Advanced features require time to master.

What recommendations would you give to someone considering this product?

I recommend setting customized alerts to reduce noise and focus on real issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular LogicMonitor Platform Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171