
What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Get AssistanceLogicMonitor Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 88%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Jessica H.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jan 2024
Grailing Success in Biotech Operations
Likeliness to Recommend
What is your favorite aspect of this product?
The platform's anomaly detection and predictive analytics features are noteworthy. By analyzing historical data and trends, LogicMonitor can identify potential issues before they escalate, enabling proactive remediation.
What do you dislike most about this product?
The time-consuming set up.
What recommendations would you give to someone considering this product?
Its ability to monitor a wide range of technologies, including cloud services, servers, and applications, ensures comprehensive visibility.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Madison C.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2025
Monitoring made smarter
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
It enables me to monitor everything in one location. Even though I have very complex systems, that does not make them difficult to use.
What is your favorite aspect of this product?
The platform keeps up without needing a lot of extra work or causing problems. It just handles more without the stress.
What do you dislike most about this product?
The UI could be more intuitive.
What recommendations would you give to someone considering this product?
Map your environment first before you deep dive with it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Alina D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Reliable and scalable cloud monitoring platform
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
LogicMonitor stands for using AI to reduce noise and highlight real issues.
What is your favorite aspect of this product?
I like it so much because it reduces false alarms and focuses on real problems.
What do you dislike most about this product?
Advanced features require time to master.
What recommendations would you give to someone considering this product?
I recommend setting customized alerts to reduce noise and focus on real issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity