What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
3
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Operational Dashboard
Network Quality of Service
Network Performance Management
Network Reporting
Network Configuration Management
Network Environment Monitoring
Network Analytics
Network Compliance Management
Network Mapping
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Room for product but coverage great product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lorraine G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Amazing monitoring solution
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
The greatest strengths of the tool is the programmability it has, you can quickly configure metrics, call tree, escalation routes and much more within your portal, it is an agentless monitoring tool and with a single collector, we can monitor hundreds of devices , it is very convenient to view current and historical performance information illustrated in beautiful graphs and you can easily drill down to the short window you want to focus on, it is a great tool for performance monitoring and reporting for large IT environments Medium and cross-platform with a simple setup.
What is your favorite aspect of this product?
I like that you are using a proxy server to collect data and not an agent per device, the graphs and data displayed on the logical monitor are quite useful, the structure of the tools is logical and easy to navigate, it is very clear and It gives you a lot of information about what happens within your network, the best thing about LM is that we can monitor almost any device / statistics within our system, from servers, it also allows us to monitor a wide range of equipment all from a single platform, we allows us to focus on the important alerts and simply review the alerts that are mostly noise.
What do you dislike most about this product?
Cloud monitoring could be more robust, LogicMonitor has made great strides in this department, however there is more to develop compared to some of its competitors.
What recommendations would you give to someone considering this product?
Provides a lot of information and foresight of what to do in the future, I really recommend this product for the great service it offers.
Pros
- Unique Features
- Effective Service
- Inspires Innovation
- Caring
Michael C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Great feature set! Not left wanting.
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Being cloud hosted it has it own teams to keep the system uptimes ensures that the product is up and being monitor
What is your favorite aspect of this product?
Ease of adding new custom info to devices to integrate with 3rd party software.
What do you dislike most about this product?
Nothing much, originally I was not excited about using a cloud service to monitor networks of multiple clients as it would be an entrypoint but I have been converted.
What recommendations would you give to someone considering this product?
If it can integrate with your ticketing system its amazing!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing