What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Get AssistanceLogicMonitor Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
3
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Operational Dashboard
Network Quality of Service
Network Performance Management
Network Reporting
Network Configuration Management
Network Environment Monitoring
Network Analytics
Network Compliance Management
Network Mapping
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Easy to use, wide range of monitoring capabilities
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Tom P.
- Role: Information Technology
- Industry: Consulting
- Involvement: Initial Implementation
Submitted May 2021
Excellent monitoring platform
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Ease of implementation, customer support
What is your favorite aspect of this product?
Discovery features
What do you dislike most about this product?
I don't have any dislikes
What recommendations would you give to someone considering this product?
Check out the custom dashboards
Pros
- Effective Service
- Generous Negotitation
- Over Delivered
- Friendly Negotiation
Doug H.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
A bit of a learning curve, but incredibly useful!
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
LogicMonitor has a lot of very well thought-out LogicModules built for monitoring a wide variety of infrastructure devices, with pretty reasonable out-of-the-box alert thresholds. This helps to quickly set up alerts/monitoring with minimal fine-tuning needed.
What is your favorite aspect of this product?
Almost as much customization possibilities as you could ever want, especially for a SaaS product.
What do you dislike most about this product?
Some of the features and usage are not always totally user-intuitive, so it takes a little bit of effort to really be able to utilize LogicMonitor to its full potential.
What recommendations would you give to someone considering this product?
Look into all of the different infrastructure resources that can be monitored using LogicMonitor.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy