
What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Get AssistanceLogicMonitor Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 88%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Quality of Service
Network Performance Management
Traffic Monitoring
Operational Dashboard
Network Reporting
Network Configuration Management
Network Analytics
Network Mapping
Network Environment Monitoring
Network Compliance Management
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Antoine R.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2025
Proactive incident management
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
LogicMonitor stands out for highly configurable dashboards and alerts.
What is your favorite aspect of this product?
I like seamless multi-cloud monitoring capabilities.
What do you dislike most about this product?
Alert tuning can be time-consuming.
What recommendations would you give to someone considering this product?
Customize alerts carefully to reduce noise.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Tom H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Data, server and network monitoring
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
The support was outstanding and we were able to achieve our goal of delivering numerous results. It achieved its strategic objective at a remarkably high level and much more.
What is your favorite aspect of this product?
I can better monitor my infrastructure's servers, networks, storage and applications. As a result, I have been able to identify problems and resolve them before service interruptions occur.
What do you dislike most about this product?
For new users, the learning curve can be a bit steep.
What recommendations would you give to someone considering this product?
Because LogicMonitor allows us to constantly monitor and control all of our data, it is largely responsible for the success of our business. Its main function is to improve our ability to monitor and resolve previous problems.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service

Sanjeet K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2023
"Best cloud based monitoring system"
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
IT is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.
What is your favorite aspect of this product?
Monitoring
What do you dislike most about this product?
All features are good.
What recommendations would you give to someone considering this product?
LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy