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LogicMonitor

LogicMonitor Platform

Composite Score
8.2 /10
CX Score
8.3 /10
Category
LogicMonitor Platform
8.2 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Caring
  • Saves Time

Feature Ratings

Average 84

Traffic Monitoring

86

Operational Dashboard

86

Network Quality of Service

86

Network Performance Management

86

Network Reporting

85

Network Configuration Management

83

Network Environment Monitoring

83

Network Analytics

82

Network Compliance Management

82

Network Mapping

80

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Quality of Features

88

Usability and Intuitiveness

86

Business Value Created

85

Availability and Quality of Training

84

Ease of Customization

84

Ease of Implementation

83

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

79

LogicMonitor Platform Reviews

Daniel N.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Network visibility from beginning to end

Likeliness to Recommend

8 /10

What differentiates LogicMonitor Platform from other similar products?

Our major goal is to use the tool to find abnormalities and notify IT professionals of any potential downtime that would affect our clients and workers. Current deployments of LogicMonitor include important servers, domain controllers, virtual machine hosts, front door, and Azure resources.

What is your favorite aspect of this product?

As a service management IT team, we deploy LogicMonitor to maintain both our own infrastructure and the infrastructure of our partners. Logic Monitor plays a crucial part in the monitoring service that we provide for sale. I like how flexible the alerts and monitoring configuration options are in the LogicMonitor Platform. I really adore how the folders are organized.

What do you dislike most about this product?

LogicMonitor displays the average gathered data for the last minute; though this appears to be a reasonable value to consider, it is not always a good idea to collect and analyze such data. As we go into the smartphone industry, we want a solid mobile application from LogicMonitor.

What recommendations would you give to someone considering this product?

For businesses that need to increase IT operations visibility and decrease workloads so that their IT teams may concentrate on more strategic projects, LogicMonitor is a useful tool, and I appreciate its customer support services, which are helping its users all the time; Whenever you need them, they are available for you.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Nestor W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Innovative integrations for leading brands

Likeliness to Recommend

10 /10

What differentiates LogicMonitor Platform from other similar products?

In my perspective with the use of dashboards, topology mapping, forecasting, and extensive reporting, network performance can be better seen, and problems with bandwidth and performance bottlenecks may be located. Far apart from its technical features, its customer assistance is also adorable.

What is your favorite aspect of this product?

Our company actively monitors servers and cloud infrastructure with LogicMonitor for both events and resource usage. Since LogicMonitor offers greater value for us and is more effective, dependable, and efficient in delivering functionality, it has replaced the others. In LogicMonitor, creating users is quite simple, and using roles to manage rights is straightforward. The support for LogicMonitor is excellent. We encountered no problems, and their reaction time is quick.

What do you dislike most about this product?

I haven't yet discovered any substantial flaws that need to be addressed, but I'm confident that as I continue to learn about the product, I'll come across some scenarios where the product may require some changes or the option for me to offer input.

What recommendations would you give to someone considering this product?

If you are also having difficulties with other tools like I am, then give the LogicMonitor Platform a shot. By comparing actual performance to a predetermined baseline of performance, LogicMonitor Platform proactively identifies network issues and offers solutions. It will be a great partner in the growth of your company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Chris D.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Professional, and savvy network observability tool

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

There are many network monitoring systems on the market, but LogicMonitor Platform stands out since it made it possible for us to implement such a strong and cloud-ready operational architecture for successfully satisfying important business pressures. Using this we can easily obtain comprehensive foresight by analyzing IT data in real time for anomaly detection.

What is your favorite aspect of this product?

LogicMonitor Platform delivers a user-friendly interface with data discovery, reporting, and visualization tools for frequent and efficient monitoring. The strongest and most admirable aspects are outlier detection, an emergency alert system, strong deep monitoring, and quick root cause analysis. Along the way, we were also supported by a generous, responsible, and accessible community. Specially engineered, a single platform where all the requested and cutting-edge features are.

What do you dislike most about this product?

We've also had a couple of instances where the collectibles will miss out on the library and then crash. However, as an end user, I found the interactions needlessly convoluted when it came to creating new integrations or attaching concepts to current systems.

What recommendations would you give to someone considering this product?

The fantastic LogicMonitor Platform is a platform that has every element required for comprehensive network monitoring. Incorporating monitoring across IT systems and apps is one of the optimal solutions for any size solution to save money while also reducing risk. You can reduce your costs for maintenance and subscription by replacing a number of line components.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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