What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
3
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Operational Dashboard
Network Quality of Service
Network Performance Management
Network Reporting
Network Configuration Management
Network Environment Monitoring
Network Analytics
Network Compliance Management
Network Mapping
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Reid W.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
Very effective in terms of giving full visibility
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
I really enjoy the LogicMonitor dashboard as I get a thorough set of tools that allows me to customize the way I view my network and the reports that are produced
What is your favorite aspect of this product?
It allows us to generate performance reports using personalized dashboard, disable or enable connected devices, and monitor network traffic
What do you dislike most about this product?
Intelligent alerting of LogicMonitor is still a bit young but there are a lot of other exciting features that you can expect from this solution
What recommendations would you give to someone considering this product?
LogicMonitor is a powerful infrastructure monitoring and alerting service with a nicely customizable web portal that displays in-depth metrics and system information
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kim A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Valuable, high-level monitoring tool
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
A key differentiator for the platform is its automated discovery feature which uses different protocols to rapidly find devices and applications so they can be monitored
What is your favorite aspect of this product?
To make sure alerts of different severity reach the right people, I was able to create escalation chains that designate certain types of alerts classifications to the appropriate staff member within the organization
What do you dislike most about this product?
LogicMonitor requires an internet connection to operate. So any internet outages will block the ability to monitor servers
What recommendations would you give to someone considering this product?
LogicMonitor is primarily cloud-based, so it's easy to setup and scale to serve the needs of your business. Any organization can benefit from the server and infrastructure monitoring provided by LogicMonitor
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amanda P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2022
A superb monitoring system
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
We can quickly make new resource configurations simply with the help of the predefined LogicModules. A sizable exchange community facilitates the first monitoring setup by providing access to gadgets that may not otherwise be readily accessible. To access the dashboard, I don't need to pull out my laptop or get into a VPN.
What is your favorite aspect of this product?
For me, the most significant benefit is the wide range of supported devices and the simplicity of the setup process (servers, network, ILO, etc.). Deploying servers, such as a primary and database server, incurs no additional costs. Start-up is simple and quick. Remote SSH access to computers and the ability to create shareable, bespoke graphs are two of my favorite features.
What do you dislike most about this product?
The thing I dislike is the abrupt shift in tone at the beginning of the conversation. Several functions are too complicated and might be improved with a more straightforward design. Implementing it throughout our entire infrastructure is expensive. Built-in dashboards are great, and although setting up new ones is simple, it may be cumbersome to add features like variables to drill down into specifics.
What recommendations would you give to someone considering this product?
Special monitoring software that, with its built-in Ai Ops and connectors, ought to meet all or almost all of your monitoring requirements. If you're in the market for a new tool but are on the fence, you should consider this one. It's not as pricey as some alternatives, but it's still rather potent, particularly for small to medium-sized businesses.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service